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IT Manager Helpdesk 2.0

The IT Manager? was designed to help effectively and efficiently manage change and growth in IT Manager resources and other vital information on a daily basis allowing that information to be added, modified, or viewed with minimal effort. A resource can be a piece of hardware, a staff member, a location, or a vendor. The tool was intended to track information relevant to everyday operations of IT departments

See also: Hardware, Inventory, History, Security, Tasks, Vendor, Location, Staff, Hardware, Helpdesk

Download IT Manager Helpdesk 2.0 (Size: 43 KB)Buy IT Manager Helpdesk 2.0 (only $1500.00)


Been There Done That 8.2

Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. The latest version adds a number of interface changes and allows for output of reports to PDF files for emailing as attachments.

See also: customer support, IT help desk, help desk, computer inventory

Download Been There Done That 8.2 (Size: 5791 KB)Buy Been There Done That 8.2 (only $129.00)


LIVECHAT ContactCenter 5.0.19

Livechat ContactCenter 5.0 is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support and increase sales.

See also: livechat, live chat, live help, live support, contactcenter, contact center, communicator, livehelp, helpdesk, help desk, business instant messenger, live chat software, live help software, Live Person, live support software, support software

Download LIVECHAT ContactCenter 5.0.19 (Size: 6723 KB)Buy LIVECHAT ContactCenter 5.0.19 (only $33.00)


Public Folder HelpDesk for Outlook 8

Collaborate on helpdesk tickets in Outlook. Auto-create tickets from email. Describe problems using attached files and rich text. Categorize tickets based on configurable lists of problem types. Get information from the Outlook contacts or the GAL.

See also: Outlook, Helpdesk, Issue Tracking

Download Public Folder HelpDesk for Outlook 8 (Size: 2314 KB)Buy Public Folder HelpDesk for Outlook 8 (only $300.00)


ReplyButler 1.04

How often did you write "Dear Mr. ..." and added a few sentences that were basically the same as usual? Why bother with repetitive things? ReplyButler automatically recognizes name, language and style of the e-mail and prepares an answer with the same features. It is remarkable how reliable the software recognizes the name of the e-mail sender and addresses him correctly.

See also: Outlook plugin, Outlook tool, mail tool, Outlook add-in, support tool, mail support, e-mail tool, text modules, boilerplates

Download ReplyButler 1.04 (Size: 1805 KB)


ihelpcenter 3.1

ihelpcenter is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at ihelpcenter.com.

See also: remote email access, VPN alternative, VNC, remote help, customer support, online help, pcanywhere alternative, pc anywhere, PC remote control software, file transfer pass through firewall, web service, free download software, gotomypc alternative

Download ihelpcenter 3.1 (Size: 625 KB)Buy ihelpcenter 3.1 (only $10.00)


MGCS 2005

MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..

See also: web based support, Generic customer support, help desk, pocket pc

Download MGCS 2005 (Size: 4981 KB)Buy MGCS 2005 (only $249.00)


Cafeman 1.0

Here are some key features of "CafeMan": Keeping track of user activity. Automating the billing process. Implementing pre paid system. Relief from the bargaining problems. Taking care of hundreds of users in a moment. Being accurate with the management. This becomes the evidence, if you require. Guards your cafe against illegal activities.

See also: virtual cyber cafe manager, cyber cafe management, billing, monitoring, security, remote control

Download Cafeman 1.0 (Size: 17408 KB)Buy Cafeman 1.0 (only $49.00)


LabTech NMS 1.5.11

Windows Network Management and Monitoring System with Time sheets and Helpdesk Ticketing. This allows you to manage or monitor workstations from across the internet, behind firewalls or there clients have only incoming http access. The system can analyze a workstation, Remote control, Edit Files & registry, Remove Startup entries and much more.

See also: network, remote, time, track, ticket, helpdesk, regedit, manage, monitor, control, inventory, alert, email

Download LabTech NMS 1.5.11 (Size: 31499 KB)Buy LabTech NMS 1.5.11 (only $25.00)


logonmypc 3.6

LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at LogOnMyPC.com.

See also: remote email access, VPN alternative, VNC, remote help, customer support, online help, pcanywhere alternative, pc anywhere, PC remote control software, file transfer pass through firewall, web service, free download software, gotomypc alternative

Download logonmypc 3.6 (Size: 625 KB)Buy logonmypc 3.6 (only $6.00)


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