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LBE Web Helpdesk 4.0.109

Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.

Download LBE Web Helpdesk 4.0.109 (Size: 2304 KB)Buy LBE Web Helpdesk 4.0.109 (only $950.00)


MetaLAN 1.8

Windows network management & help desk tool with many features such as: -Remote Control -Process Control -Wake On LAN (WOL) -Shutdown Tool -WMI Tool -Health monitor -Reporting on hardware and Software -Standalone or Server mode -Search and modify registries in real time -Export of data to CSV and HTML -Centralized access to windows management tools

See also: registry editor, network admin, network management, Registry, shutdown, WOL, WMI, helpdesk, help desk, remote control, systems management, inventory, reporting

Download MetaLAN 1.8 (Size: 3785 KB)Buy MetaLAN 1.8 (only $75.00)


Internet Organizer Deluxe 2.5

Internet Organizer Deluxe provides your business with a central place to organize web addresses, e-mails, login names, passwords, notes, advertising, and all other net activities. For the database novice, Internet Organizer's intuitive interface and ready-to-use templates make it easy to set up and use. For the power user, Organizer affords the simplicity of wizards that make it easy to set up and use the Web database organizers that you create.

See also: catalog, addresses, url, sites, web, organize, bookmarks, favorites

Download Internet Organizer Deluxe 2.5 (Size: 9277 KB)Buy Internet Organizer Deluxe 2.5 (only $65.00)


Help Desk-99 4.0.163

Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

See also: help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, issue tracking, call tracking

Download Help Desk-99 4.0.163 (Size: 5088 KB)Buy Help Desk-99 4.0.163 (only $180.00)


Desktop Authority Express 6.60

Desktop Authority Express reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.

See also: desktop configuration, printer deployment, drive mapping, login scripting, mail profiles, shortcut management, office settings, roaming profiles, folder redirection

Download Desktop Authority Express 6.60 (Size: 19642 KB)


Whaddidoo Trouble Tracker 1.01

Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current problem, our powerful embedded VectorSpace DataBase (VSDB) finds related problems and solutions. Simple fast, and ready to go... exactly what you need. Just enter the text of the problem, and the text of the solution. When you run into a problem again, you'll have the solution at your fingertips.

See also: assist, technical, search, tech support, help desk, vectorspace, knowledgebase, recurring problems

Download Whaddidoo Trouble Tracker 1.01 (Size: 741 KB)Buy Whaddidoo Trouble Tracker 1.01 (only $24.97)


Request Tracker 3.1

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

See also: resource management, customer resource management, customer relations management, KMS, CRM, workorder database, helpdesk, call center, help desk, customer service, service report, work order, time management, time

Download Request Tracker 3.1 (Size: 4807 KB)Buy Request Tracker 3.1 (only $149.00)


Call Centre 1.0.2

Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive.

See also: help desk support software, desk support software, support desk software, help desk application, help desk, service desk, help desk software, software help desk

Download Call Centre 1.0.2 (Size: 3962 KB)Buy Call Centre 1.0.2 (only $120.00)


AutoFAQ Addin 1.0

Knowledge base solution for everyone! Do You Provide Customer Support 24/7? Reduce support time and provide answers to your customers questions quickly, with the most time-saving knowledge base anywhere!

See also: help desk, knowledgebase, knowledge base, helpdesk, help-desk

Download AutoFAQ Addin 1.0 (Size: 600 KB)


LIVECHAT ContactCenter 5.1

LIVECHAT ContactCenter is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support and increase sales.

See also: live chat, live help, live support, contactcenter, contact center, communicator, livehelp, helpdesk, help desk, business instant messenger, live chat software, live help software, Live Person, live support software, support software, livechat

Download LIVECHAT ContactCenter 5.1 (Size: 4588 KB)Buy LIVECHAT ContactCenter 5.1 (only $33.00)


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