FAQ Organizer Deluxe 2.5

FAQ Organizer Deluxe is a database management system for recording, organizing, and managing frequently asked questions. FAQ Organizer software is easy to use and very intuitive. Print FAQ reports. Generate FAQ web catalogs. Quickly find information using flexible search and filter options. View data in tables, regular forms, or browser. Send emails with FAQ records or reports from the program. Create customized FAQ database solutions.

See also: faqs, frequently asked questions, faq software, faq management, customer, support

AccessAble Help Desk Pro Edition 2.55

A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.

See also: help desk, computer inventory, web enabled help desk, support requests, customer support

MGCS 2005

MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..

See also: web based support, Generic customer support, help desk, pocket pc

VersaCRM 2.0.0

versaCRM is a flexible and powerful Web Browser delivered CRM solution for managing corporate Contacts, Organizations, Functions and Events related data.versaCRM includes the ability to track all correspondence, including invitations to functions and events, as well as other forms of communication relating to your Contacts.

See also: marketing, sales, Thin Client, Web, Browser, Management, Relationship, Customer, CRM, support

VueChat Enterprise Server 1.3

Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communications, Video Conference and the Customer Relationship Management (CRM).

See also: user, server, client, customer, representative, customer support software, customer service software, home, government, enterprise, corporations, records, business, chat, video chat, webcam chat, live voice, VoIP, commission, affiliate, CRM, linux, unix, java, jmf

ihelpcenter 3.1

ihelpcenter is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at ihelpcenter.com.

See also: remote email access, VPN alternative, VNC, remote help, customer support, online help, pcanywhere alternative, pc anywhere, PC remote control software, file transfer pass through firewall, web service, free download software, gotomypc alternative

Jitbit HelpDesk 1.5

Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.

See also: track, base, knowledge, support, service, customer, desk, help, ticket, issue

Chat Interface for Operator 1.4

Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with you or guide them without chatting. Easy transfer chats to other operators, use predefine responses, view visitor's geographic location, IP address, referrer etc. Free trial.

See also: customer service, online chat live chat software, live support chat software, live assistance, visitor monitoring, customer service software, web site chat, web chat, live chat, sales chat, support chat, customer chat, visitor chat, live help

ASP Chat Script Source Code 3.0.5

Download proactive web based ASP PHP live customer support chat script provides complete business solutions technical information to webmasters site visitors clients, reduce service costs and improve productivity. Software is low-cost easy to set up, user friendly offers online help real time communication offline messages meetings conversation interaction conferences between customers and administrator with secure quick and dedicated connection.

See also: Web, chat, live, support, asp, script, software, download, source, code, visitor, customer, meeting, sales, multi, client, admin, webmaster, communication, server, online, help, business, secure, product, message, service, website, administrator

Help Desk-99 4.0.163

Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

See also: help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, issue tracking, call tracking

Polar Help Desk 4.1

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

See also: web based help desk, help desk, helpdesk, technical support, help desk software, helpdesk software, trouble ticket, customer support software, computer technical support, helpdesk system, customer support software, online technical support

LivehelpGenie 3.2

LivehelpGenie is a live chat solution that allows Companies to communicate in real time with visitors on their website. It provides online businesses a solution to customer support and proactive selling. Key strengths include: easy setup, enhanced agent productivity, complete customization & easy usage. Since LivehelpGenie is a service you need to signup for free trial at http://www.livehelpgenie.com/en/freetrials.html

See also: live chat, live help, live support, live chat tool, live chat solution, chat software, live chat services, live sales tool, online customer support software, live chat sales service, live chat customer service, online sales support

The Job Log 2.0

The Job Log is used by Customer Support departments to record and track calls to the help desk. Reports show both open and closed tickets with a knowledge base of resolutions that shows resolutions of previously closed tickets.

See also: job, track, trackit, ticket, customer support, help desk, help, support

help desk software - sitehelpdesk 7.2

Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools.

See also: helpdesk software, help desk software, helpdesk, software, CRM, ITSM, ITIL, customer support, web based

Purchase Order Templates 2.0.1.5

Purchase order database organizer program has ability to create and maintain invoice and receipt record for sales/purchase items, and generate various types of sales, purchase transaction reports for monitoring your overall business transaction. Free sales and purchase order management software provides search sales and purchase records option for users help, so that user can easily find sales/purchase records within minimal time.

See also: Purchase, order, organizer, software, create, maintain, sales, customer, vendor, supplier, records, database, manager, tool, process, business, financial, inventory, transaction, management, tracking, application, program, utility, support, windows

Beyond Remote Support 2007

Support your customers remotely thru firewalls in seconds using e-mail, chat, or your website. Similar fuctionality to GoToAssist, LogMeIn Rescue and WebEx Support Center at a fraction of the price. BRS runs as a smart client application on your desktop (no logging onto a website!), giving you speed combined with the power of web services. Support unlimited customers/license. Try it for free for 30 days and stop paying exorbitant monthly fees!

See also: remote support, remote assistance, customer support, desktop sharing, helpdesk software, online collaboration, pcanywhere, remote control software, remote desktop control, remote solution, remote support software

CRM-Express eSales 2012.8.6

CRM-Express e-Sales is the latest in CRM (Customer Relationship Management) software. CRM-Express can manage your marketing, customers, sales and orders. Features include orders import from email. CRM-Express is now fully re-entrant, multi-user and network enabled. Allows for any number of users connecting simultaneously to an address book.

See also: crm software, crm, contact management, skype, google map, customer relationship, crm online, email marketing, customer support, email, invoice, order, quote, sms, crm mobile, cloud crm, calendar, text

123 Live Help Chat Server Software 4.0

123 Live Help offers stronger features to you. With the V_4.0,The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available.

See also: live support, live support software, live help, live customer support software, online customer support software, live chat support, customer online support, online sales software, live chat, live person, click to support

Live2support Live Chat Software 3.2

Enhance sales and advance customer support delivery by adding live chat on your website. Observe visitors on your website in real time. Interact proactively through chat invitations. Entirely customizable visitor interfaced. One click installation within minutes. Transfer chats to other operators, canned responses, view visitor's geographic location, IP address, referrer and duration of chat session. 15 day no-risk free trial.

See also: live chat, live2support, live support, live chat software, online chat tool, live chatting, livechat, live support software, chat live, live help, live chat support, customer support, live chat for website, live support chat, chat software, add chat

CRM-Express Live 2013.2.2

CRM-Express Live is a CRM (customer relationship management) program which is under your control. It can be used on a single machine, installled on a computer on a network or installed on a dedicated server at your ISP. It is accessed from a browser on a computer, laptop, mobile phone or pad (e.g. ipad) or any device capable of browsing over the internet. Data can be shared and update is immediate - no need for synchronizing

See also: crm software, crm, contact management, customer relationship, customer relationship management, crm online, crm software, marketing automation, customer support, contact management, contact relationship management, invoice, order, quote