SkyFex Remote Assistant 1.0

SkyFex Remote Assistant is a free service that allows seeing what is happening on the remote computer desktop in real time. This is a secure service, does not require additional software installation and configuration and works transparently through proxy/firewall and NAT networks. SkyFex is Windows based and requires Internet Explorer to run it.

See also: remote desktop control, pcanywhere, online collaboration, help desk, helpdesk software, desktop sharing, customer support, remote assistance, remote support, remote control, remote solution, remote support software, remote access, desktopstreaming, r

FAQ Organizer Deluxe 2.5

FAQ Organizer Deluxe is a database management system for recording, organizing, and managing frequently asked questions. FAQ Organizer software is easy to use and very intuitive. Print FAQ reports. Generate FAQ web catalogs. Quickly find information using flexible search and filter options. View data in tables, regular forms, or browser. Send emails with FAQ records or reports from the program. Create customized FAQ database solutions.

See also: faqs, frequently asked questions, faq software, faq management, customer, support

Commit CRM 3.5

Commit CRM - Complete Software Solution for IT/Computer Services Companies. Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed specifically for computer services providers who - * Provide maintenance services * Handle customer support calls and on-site visits * Sell hardware and off-the-shelf software * Bill customers for labor, expenses and products Satisfy Customers, Increase Productivity

See also: small business CRM, ticketing system, helpdesk, support software, service software, time billing, CRM software, tech support software, IT services, computer services, computer service software, service management, customer support, dispatch software

Been There Done That 8.2

Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. The latest version adds a number of interface changes and allows for output of reports to PDF files for emailing as attachments.

See also: customer support, IT help desk, help desk, computer inventory

AccessAble Help Desk Pro Edition 2.55

A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.

See also: help desk, computer inventory, web enabled help desk, support requests, customer support

MGCS 2005

MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..

See also: web based support, Generic customer support, help desk, pocket pc

SRM Help Desk 2005 1.0

A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.

See also: CRM, Customer Support, Help Desk, IT Help Desk

VersaCRM 2.0.0

versaCRM is a flexible and powerful Web Browser delivered CRM solution for managing corporate Contacts, Organizations, Functions and Events related data.versaCRM includes the ability to track all correspondence, including invitations to functions and events, as well as other forms of communication relating to your Contacts.

See also: marketing, sales, Thin Client, Web, Browser, Management, Relationship, Customer, CRM, support

VueChat Enterprise Server 1.3

Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communications, Video Conference and the Customer Relationship Management (CRM).

See also: user, server, client, customer, representative, customer support software, customer service software, home, government, enterprise, corporations, records, business, chat, video chat, webcam chat, live voice, VoIP, commission, affiliate, CRM, linux, unix, java, jmf

ScreenTalker 1.0

ScreenTalker provides your customers with the option to communicate with your business in real time. Customers can experience live support and obtain the answers they need. There is little cost to your business, an increase in customer satisfaction and sales.

See also: real time chat, chat, live customer support, help desk software, helpdesk, livechat, livesupport, screentalker, IM, instant message

logonmypc 3.6

LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at LogOnMyPC.com.

See also: remote email access, VPN alternative, VNC, remote help, customer support, online help, pcanywhere alternative, pc anywhere, PC remote control software, file transfer pass through firewall, web service, free download software, gotomypc alternative

ihelpcenter 3.1

ihelpcenter is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at ihelpcenter.com.

See also: remote email access, VPN alternative, VNC, remote help, customer support, online help, pcanywhere alternative, pc anywhere, PC remote control software, file transfer pass through firewall, web service, free download software, gotomypc alternative

Chat Interface for Operator 1.4

Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with you or guide them without chatting. Easy transfer chats to other operators, use predefine responses, view visitor's geographic location, IP address, referrer etc. Free trial.

See also: customer service, online chat live chat software, live support chat software, live assistance, visitor monitoring, customer service software, web site chat, web chat, live chat, sales chat, support chat, customer chat, visitor chat, live help

ASP Chat Script Source Code 3.0.5

Download proactive web based ASP PHP live customer support chat script provides complete business solutions technical information to webmasters site visitors clients, reduce service costs and improve productivity. Software is low-cost easy to set up, user friendly offers online help real time communication offline messages meetings conversation interaction conferences between customers and administrator with secure quick and dedicated connection.

See also: Web, chat, live, support, asp, script, software, download, source, code, visitor, customer, meeting, sales, multi, client, admin, webmaster, communication, server, online, help, business, secure, product, message, service, website, administrator

Help Desk-99 4.0.163

Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

See also: help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, issue tracking, call tracking

Skymol Communicator Live Chat Software 1.0

Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Text Chat. On-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time connection between an agent and a web site visitor. Included voice mail.

See also: live chat, customer support, live help, online sales, live support, help desk, helpdesk software, CRM, call center, voice, video, web based, voice mail, video mail

CRM-Express Professional 3.20

CRM-Express is the latest in CRM (Customer Relationship Management) software. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is now fully re-entrant, multi-user and network enabled. Allows for any number of users connecting simultaneously to an address book.

See also: crm software, CRM, contact management, customer relationship, customer relationship management, crm online, crm software, marketing automation, customer support, contact management, contact relationship management, invoice, order, quote

Polar Help Desk 4.1

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

See also: web based help desk, help desk, helpdesk, technical support, help desk software, helpdesk software, trouble ticket, customer support software, computer technical support, helpdesk system, customer support software, online technical support

LivehelpGenie 3.2

LivehelpGenie is a live chat solution that allows Companies to communicate in real time with visitors on their website. It provides online businesses a solution to customer support and proactive selling. Key strengths include: easy setup, enhanced agent productivity, complete customization & easy usage. Since LivehelpGenie is a service you need to signup for free trial at http://www.livehelpgenie.com/en/freetrials.html

See also: live chat, live help, live support, live chat tool, live chat solution, chat software, live chat services, live sales tool, online customer support software, live chat sales service, live chat customer service, online sales support

The Job Log 2.0

The Job Log is used by Customer Support departments to record and track calls to the help desk. Reports show both open and closed tickets with a knowledge base of resolutions that shows resolutions of previously closed tickets.

See also: job, track, trackit, ticket, customer support, help desk, help, support