ProvideSupport: Live Chat for Website 3.2.4

Website chat and monitoring solution for online support enabling proactive chat invitation, push pages, call transfer, canned answers, chat session logs, SSL encrypted chats, visitor's geo location, referrer and more. Browser-based and Windows operator client. Fully customizable chat window to fit your website design. No plug-ins or software installation required on customer's side. Easy to setup, easy to use. Fully functional 10-day free trial.

See also: live customer support, live help desk application, helpdesk, livesupport, livehelp, livechat, live assistance, live support live help chat software, live chat software, customer service software, visitor monitoring, website, web site, push web pages

Call Centre 1.0.2

Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive.

See also: help desk support software, desk support software, support desk software, help desk application, help desk, service desk, help desk software, software help desk

Magic Calendar Maker 2.7

Magic Calendar Maker is a very easy-to-use utility for creating and printing calendars for one month. The user only has to select the month and year for which he or she wants the calendar. The starting day of a week can also be chosen (Sunday or Monday). Weekends can be colored in different color. All the rest is done by the program automatically! The output is a HTML or PDF calendar that can be printed out from a web browser or Adobe Reader.

See also: calendar, create, make, print, easy, month, year, magic, project, one, page, desk, download, winfiles, best, super, utility, utilities, great, help, helpful, computer, windows, pdf, html, application, tool, tools, creator

Email Xray 2.6.0

Email Xray is the safe, quick, and easy way to get an inside look at your Outlook email. Spot & report phishing attempts with just a few clicks. View email as safe text, see message headers and source code, see and save all attachments. Search, print, or copy any view. Outlook add-in works with internet email, MS Exchange email, and MS Exchange Public Folders. Special features for easy network installation, registration, and feature control.

See also: Outlook, Exchange, add-in, plugin, anti-phishing, phishing, identity theft, security, protect, report, help desk, support

Alchemy Network Inventory 6.2

Network Administrators use this tool to inventory computers in the corporate networks for the software and hardware configuration, generate software licenses reports, etc. The program does not require the client module to be installed on each individual workstation, but can be configured to inventory all network computers by only copying the files to a single shared folder on a file server.

See also: asset management, software license compliance, help desk software, help desk, network management, cost of ownership, data mining, inventory tracker, hardware inventory, software inventory, network information, software distribution, asset tracking

Anyplace Control 2.12

"Anyplace Control" is a remote control program that can display a screen of another computer (via internet or network) on your screen. The program allows you to use your mouse and keyboard to control the other PC remotely. You will even be able to transfer data between computers. It means that you can work on a remote computer, as if you were sitting in front of it, right from your current location.

See also: vpn, administration remote secure, anyplace control, vnc, remote desktop, helpdesk, help desk, pcanywhere, terminal server, remote access, remote computer, remote control, remote screen, remote control internet, access remote desktop, remote networking, data transfer, data exchange, transfering

Network Management Suite 6.1

Complete network management solution containing two must applications for the network administrators. The first component, Alchemy Network Monitor, monitors servers in your corporate network and alerts the Network Administrator in the case of the network failures. The second component, Alchemy Network Inventory, makes the complete network inventory and provides the Network Administrator with the detailed assets report.

See also: Hardware Audits, software inventory, lan management software, inventory control software, inventory tracking software, inventory software, inventory, pc auditing software, asset management, inventory management software, Software Inventory, Networking Tools, LAN Management, Network Inventory, audit pc software, inventory tracking software, remote network management software, inventory asset tracking, lan inventory management software, network asset management, pc audit software, software audit, pc inventory tracking, pc inventory software, pc inventory tools, lan inventory software, hardware auditing software, audit software, software audit, lan management software, pc software audit, hardware tracking, inventory programs, network auditing programs, software distribution, license tracking, software audit programs, network information, software license compliance, help desk, help desk software, network management, cost of ownership, pc inventory, asset tracking, data mining, hardware inventory, inventory tracker, lan inventory, network software inventory, inventory software, inventory control software, pc inventory software, Networking tools, Tracking Licenses, Registry Scanning

NetPoint 1.0

Simplified, agentless, web-based network inventory software for the enterprise. Designed for Windows system administrators, NetPoint is equipped with automated system discovery, tracks 550+ properties for 17 hardware and software components, and can be deployed in a matter of minutes. Here are a few components NetPoint tracks that have been installed or uninstalled: BIOS, Disk Drive, Memory, Operating System, Processor, Program, and much more.

See also: network management, network inventory, network audit, inventory control software, help desk, hardware inventory, asset management, PC audit, PC inventory, software inventory, software audit

Problem Solved 4.6

Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost.

See also: customer support, Web enabled help desk, Help Desk, inventory

Request Tracker 3.1

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

See also: resource management, customer resource management, customer relations management, KMS, CRM, workorder database, helpdesk, call center, help desk, customer service, service report, work order, time management, time

SRM Help Desk 2005 1.0

A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.

See also: CRM, Customer Support, Help Desk, IT Help Desk

MetaLAN 1.8

Windows network management & help desk tool with many features such as: -Remote Control -Process Control -Wake On LAN (WOL) -Shutdown Tool -WMI Tool -Health monitor -Reporting on hardware and Software -Standalone or Server mode -Search and modify registries in real time -Export of data to CSV and HTML -Centralized access to windows management tools

See also: registry editor, network admin, network management, Registry, shutdown, WOL, WMI, helpdesk, help desk, remote control, systems management, inventory, reporting

Random Password Manager Enterprise Ed. 1.19.050623

Password randomization of your common accounts on all your systems. Web based interface allows your Help Desk to get the current password in effect for each system. SQL Server based solution.

See also: 2000, XP, LANICU, HIPAA, SOX, Security, Management, Pwdump, Passwords, Hash, Migration, AD, SAM, single sign on, forgot password, Common Credentials, Password Reset, Help Desk, SQL Server, NT, 2003, Windows, Microsoft

Account Reset Console 2.50.050403

The Account Reset Console provides your Help Desk with a fully audited and delegated way to reset your domain account passwords/account flags via any web browser. One of the most common requests to your help desk is from users that have forgotten their passwords and need them reset. Organizations need a simple, yet secure way to perform this common activity while complying with the control and auditing requirements of Sarbanes-Oxley, SEC...

See also: XP, LANICU, HIPAA, SOX, Security, Management, Pwdump, Passwords, Hash, Migration, AD, SAM, single sign on, forgot password, Locked out password, Password Reset, Help Desk, 2000, NT, 2003, Windows, Microsoft

Extract Data & Text From Websites Software 7.0

Extract the text you want from the web. Extract from multiple sites at once. Extract lines from a web site that contains or does not contain certain characters. Extract text between two characters repeatedly throughout the site.

See also: www, web pages, sites, html, address, extraction, extracting, extracted, extracts, from, csv, how to, txt, huge, delimited, comma, batch, corrupt, to, separate, seperate, several, dir, directory, folder, file, ascii, multiple, xml, flat, external, long, record, old, database, access, data base, backup, format, another, html, htm, table, restore, open, save, opening, saving, opened, saved, search, examining, numerous, number, array, part, start word, write, read, program, tools, utilities, utility, insert, doc, same, attributes, pdf, line, application, block, programatically, content, substring, string, disk, help, different, format, note, portion, one, two, 1, 2, keywords

Download Multiple Web Files Software 7.0

Download multiple files from the web to multiple folders. Load a list of links from a file or get all links found within a web page.

See also: download, dl, multiple, web, files, www, folders, directory, directories, websites, internet, net, domains, url, extractor, extracted, get, retrieve, pull, extraction, extracting, extracted, extracts, from, csv, how to, txt, huge, delimited, comma, batch, corrupt, to, separate, seperate, several, dir, directory, folder, file, ascii, multiple, xml, flat, external, long, record, old, database, access, data base, backup, format, another, html, htm, table, restore, open, save, opening, saving, opened, saved, search, examining, numerous, number, array, part, start word, write, read, program, tools, utilities, utility, insert, doc, same, attributes, pdf, line, application, block, programatically, content, substring, string, disk, help, different, format, note, portion, one, two, 1, 2, keywords, find, delete, remove, manage, compare, comparison, mail, mailing, customer, database, db, contact, marketing, search, address, tool, utility, finding, import, export, file, million, hundreds, thousands, manager, management, reporting, desktop, server, online, programs, windows, outlook, auto, automatic, automatically, free, membership, large, combine, filter, filtered, blanks, text, remove, duplicates, dupes, freeware, shareware, application, good, basic, business, bulk, addr, addresses, subscribe, subscription, subscribing, express, removing, removed, deleting, deleted, spam, filtering, comparing, comparison, microsoft, ms, de-dupe, dedupe, emailing, managing, management, manager, mananged, migration, convert, converting, converter, converted, group, bulk, bulking, creating, sendmail, extracting, extract, extracted, unsubscribe, distribute, exporting, exported, imported, import, importing, send, sending, mass, complete, data, mailing, membership, newsletter, analyze, analyist, redirect, 3rd, mail

MP3 Split & Cut Multiple Files Software 7.0

Use this program to split your MP3s into many smaller ones. MP3 files can be split by a certain amount of seconds and minutes.

See also: mp3s, mp3's, files, cutting, spliting, splitting, divide, names, dividing, cut, cutting, slice, slicing, new row, numbers, values, splitter, audio, musicc, combining, media, tracks, cue, collection, across, after, help, albums, separate, seperate, neros, into, in to, burn, cds, cd, other, problem, shareware, freeware, convert, converting, back, wav, question, songs, easy, way, large, big, huge, giant, 100 mb, 10, 1, one, ten, hundred, megabyte, gigabyte, gigs, gig, gb, kb, kilo, bytes, smaller, many, numerous, various, record, radio, up, splitting, spliting, burn, burning, mp3splt, file-splitting, whole, bitrate, bits, divide, dividing, divsion, complete, prog, app, application, utility

PDF Split & Cut Multiple Files Software 7.0

Use this program to split your PDFs into many smaller ones. PDF files can be split by a constant number of pages.

See also: pdfs, adobe, documents, utility, merge, verypdf, softwares, segments, print, doc, several, parts, multipage, individual, create, ps, postscript, script, files, cutting, spliting, splitting, divide, names, dividing, cut, cutting, slice, slicing, new row, numbers, values, splitter, combining, collection, across, after, help, separate, seperate, nero, into, in to, burn, cds, cd, other, problem, shareware, freeware, convert, converting, back, wav, question, easy, way, large, big, huge, giant, 100 mb, 10, 1, one, ten, hundred, megabyte, gigabyte, gigs, gig, gb, kb, kilo, bytes, smaller, many, numerous, various, record, radio, up, splitting, spliting, burn, burning, file-splitting, whole, bitrate, bits, divide, dividing, divsion, complete, prog, app, application, utility, pdftk

Glass Window 2.0.0

Glass Window 2 is a Freeware Software that allows you to apply a transparency effect to any window/program such as Taskbar, instant messengers, DOS Window, Calculator, etc. in Windows XP / 2000 / 2003 / VISTA, control the level of transparency up to 30 levels and eliminate it at any time with just a single "click, dragging & drop". Integration with msn/Live Messenger (Now you can automate transparency of the chat windows conversation)

See also: Software, Program, Application, Freeware, Free, Gratuitous, Window, Windows, Transparent, Transparency, Crystal, Control, Writing-desk, Tools, Tool

Help Desk Outsourcing Metrics 1.1

This e-book explains you about the challenges in improving performance in a help desk call center. It also explains you about the key metrics that can help you optimize the performance of help desk. Detailed explanation of the metrics and how to trac

See also: Help Desk Outsourcing, Business process outsourcing, help desk