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Help Desk Software Reviews 1.0
To help provide that service in your own business, you have to make an educated guess when choosing a Help Desk Software solution in order to deal with any potential issues that may arise in your employees and your customers' working environment in the best possible way.
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CI Discovery Network Inventory 3.0.214
Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to enforce software license compliance, IT troubleshooting and asset management. On-board reporting tools, search, HotFix dectection, Product (License) Keys, audit scheduling feature and more.
See also: help desk software, network inventory software, network management software, software license compliance, IT troubleshooting, pc auditing software, asset management software, pc inventory software, network auditing software
Password Recovery Console 2.52.050505
The Password Recovery Console is a web-based application that enables the delegation of password recovery privileges. The Password Recovery Console interface can be accessed from any networked system, and can be configured to allow specific users in your enterprise to recover the password of any or all accounts that have been set and stored by User Manager Pro and/or Random Password Manager. The Password Recovery Console offers granular control.
See also: 2000, LANICU, HIPAA, SOX, Security, Management, Pwdump, Passwords, Hash, Migration, SAM, single sign on, forgot password, Common Credentials, Password Reset, Help Desk, 2003, Microsoft
Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication.
Free for personal use. Multi-user licenses are available.
Radix is a true client server application that gives users the flexibility of accessing your data at the office, from a remote location, or even at home.
See also: CRM, Expense Tracking, Appointment Scheduling, Contact Management, Time Tracking, Knowledge Base, Help Desk, Client Invoicing, PIM
DataTrack System 2.0.6479.3
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
See also: trouble ticket, issue tracking, customer support, work order management, call center, help desk software, support management, defect tracking, helpdesk, helpdesk software
Whaddidoo Trouble Tracker 1.01
Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current problem, our powerful embedded VectorSpace DataBase (VSDB) finds related problems and solutions. Simple fast, and ready to go... exactly what you need.
Just enter the text of the problem, and the text of the solution. When you run into a problem again, you'll have the solution at your fingertips.
See also: assist, technical, search, tech support, help desk, vectorspace, knowledgebase, recurring problems
TeamWork è un sistema per gestire i progetti di sviluppo software, il lavoro di gruppo, ed i rapporti con i clienti, in modo facile e veloce.
Con TeamWork potete pianificare le nuove release, documentare i requisiti, coordinare le attività dei membri del team, tenere traccia dei difetti rilevati e delle correzioni, controllare le modifiche, monitorare i rischi, fornire supporto tecnico e commerciale ai clienti, e altro ancora.
See also: teamwork gestione progetti groupware bug tracking project management help desk cm
Desktop Authority 7.05
Desktop Authority reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.
See also: help desk, remote access, desktop management, desktop administration, network administration, password, share desktop, remote pc
LIVECHAT ContactCenter 5.0.19
Livechat ContactCenter 5.0 is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support and increase sales.
See also: livechat, live chat, live help, live support, contactcenter, contact center, communicator, livehelp, helpdesk, help desk, business instant messenger, live chat software, live help software, Live Person, live support software, support software
ViewletBuilder 5 Professional 5.0.2
ViewletBuilder's innovative content creation process has revolutionized the way in which software is presented and
demonstrated. Comes with content management and reporting capabilities when used with ViewletCentral.
ViewletBuilder's patented content creation mechanism allows users to take a series of editable screen captures that
are then animated to produce a flawless Flash simulation. SCORM & AICC compliant.
See also: presentation software, flash, presentation, tutorial, flash animation, flash movie, flash tutorial, help desk software, screen capture, screencasting, screen shot
Polar Help Desk 4.1
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
See also: web based help desk, help desk, helpdesk, technical support, help desk software, helpdesk software, trouble ticket, customer support software, computer technical support, helpdesk system, customer support software, online technical support
SMP Professional edition 12.4.1
Real-time and interactive PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track hardware/software modifications and upgrade requirements, detect pirated software, remotely control client computers, and manage all PC inventory issues. In this version, SHA-1 algorithm for file integrity check, copy IP address to clipboard added.
See also: PC inventory, inventory management, hardware inventory, software inventory, remote control, help desk, PC asset, file transfer, SMP
Omnistar Help Desk Software Solution 8.1
Omnistar Help Desk Software is a web based PHP help desk software used by webmasters that combines a ticket system, live chat, knowledge base, and document manager in one easy to use solution. Our customer service software is the best because it allows businesses that do not have a technical department to deploy our software with an easy to use setup wizard. Our help desk software will streamline the operation of managing your support.
See also: Help Desk Software, Live Chat Software, Customer Service Software
Helpdeskphp - PHP Help Desk Software 1
Helpdeskphp is a helpdesk software based in php. Receiving trouble tickets from customers is now easier with this system that includes 3 interfaces, which include External and Onsite as well as Integration. You can reply to trouble tickets, make assignments to staff and get statistics?
See also: helpdesk, help desk, system, help desk php, script, help desk ticket, help desk software, help desk system, download help desk, download, script, php
Live Help Tool 1.1
eAssistance Pro ? a Live Help Tool allows multiple Live Chat sessions with website visitors, easy file transfer and canned responses alongwith the translation. The utility facilitates real-time and web-based visitor monitoring and security filtering. Available at reasonable and competitive prices, the software allows website operators in getting connected with website visitors in real-time with minimum efforts and maximum security.
See also: live help tool, live chat software, help desk software, online web chat, windows live chat, livehelp, livesupport, website chat, support live, live help desk, live support chat software
Live Support Software 1.1
In order to keep an eye on every website visitor, interact with him and resolve his queries if any. The Live Support Software enables admin to gain perspective on the website visitors and create marketing strategies accordingly. It enables admin to perform deep research on what visitors require and how to overcome incase of issues.
See also: live support software, live support chat, live chat software, help desk software, online web chat, windows live chat, livehelp, live support
Help Live Web Chat 1.1
Interacting with website visitors was never that easy unless you make a proper use of help live web chat software. The eAssistance Pro utility is very easy to operate and very beneficial in providing assistance and resolving queries of web visitors. In fact, the software has got an excellent ability to generate four types of reports depending upon various aspects related to chat, page view, archives/messages and total visitors.
See also: help live web chat, live web chat, live help tool, live chat software, help desk software, online web chat, windows live chat, livehelp, livesupport, website chat, support live, live help desk
Live Support Chat 1.2
Now, almost every business strategy involves live chat software because such tools are playing a vital role in online business. eAssistance Pro is one of them that enables you to perform quick and faultless live chatting with your valuable worldwide customers. You just need to integrate code of this tool in your site.
See also: live support chat, live support chat tool, web site chat software, website chat, support live, online chat software, live help desk, live chat app, open source live support
Omnistar Help Desk Software 8.2
Provide the best customer service for your customers using Omnistar customer service software. Omnistar's customer service software will allow you to assist your customers when in need of support easily and in as little time as possible. Support your customers through a live chat, an interactive troubleshooter, a faq and knowledgebase area, or a ticket system.
See also: customer service software, web help desk software
Live Chat Support 1.2
Live support software is designed specifically for businesses or organizations to provide online assistance to website visitors in real time. Live chat support tools offer far better result than typical instant messaging tools such as Skype and MSN. eAssistance Pro is popular software in this field which is designed and developed with interactive and user friendly features to ease you.
See also: live chat support, online help chat software, online chat software, live chat software, help desk software, online web chat, windows live chat, livehelp, livesupport, support live, live help desk, live chat app