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Help Desk Software Reviews 1.0

To help provide that service in your own business, you have to make an educated guess when choosing a Help Desk Software solution in order to deal with any potential issues that may arise in your employees and your customers' working environment in the best possible way.

See also: help desk software reviews, ebook, information, exe, download

Download Help Desk Software Reviews 1.0 (Size: 416 KB)


Alchemy Network Inventory 6.2

Network Administrators use this tool to inventory computers in the corporate networks for the software and hardware configuration, generate software licenses reports, etc. The program does not require the client module to be installed on each individual workstation, but can be configured to inventory all network computers by only copying the files to a single shared folder on a file server.

See also: asset management, software license compliance, help desk software, help desk, network management, cost of ownership, data mining, inventory tracker, hardware inventory, software inventory, network information, software distribution, asset tracking

Download Alchemy Network Inventory 6.2 (Size: 3257 KB)Buy Alchemy Network Inventory 6.2 (only $199.00)


Anyplace Control 2.12

"Anyplace Control" is a remote control program that can display a screen of another computer (via internet or network) on your screen. The program allows you to use your mouse and keyboard to control the other PC remotely. You will even be able to transfer data between computers. It means that you can work on a remote computer, as if you were sitting in front of it, right from your current location.

See also: vpn, administration remote secure, anyplace control, vnc, remote desktop, helpdesk, help desk, pcanywhere, terminal server, remote access, remote computer, remote control, remote screen, remote control internet, access remote desktop, remote networking, data transfer, data exchange, transfering

Download Anyplace Control 2.12 (Size: 1365 KB)Buy Anyplace Control 2.12 (only $29.95)


Network Management Suite 6.1

Complete network management solution containing two must applications for the network administrators. The first component, Alchemy Network Monitor, monitors servers in your corporate network and alerts the Network Administrator in the case of the network failures. The second component, Alchemy Network Inventory, makes the complete network inventory and provides the Network Administrator with the detailed assets report.

See also: Hardware Audits, software inventory, lan management software, inventory control software, inventory tracking software, inventory software, inventory, pc auditing software, asset management, inventory management software, Software Inventory, Networking Tools, LAN Management, Network Inventory, audit pc software, inventory tracking software, remote network management software, inventory asset tracking, lan inventory management software, network asset management, pc audit software, software audit, pc inventory tracking, pc inventory software, pc inventory tools, lan inventory software, hardware auditing software, audit software, software audit, lan management software, pc software audit, hardware tracking, inventory programs, network auditing programs, software distribution, license tracking, software audit programs, network information, software license compliance, help desk, help desk software, network management, cost of ownership, pc inventory, asset tracking, data mining, hardware inventory, inventory tracker, lan inventory, network software inventory, inventory software, inventory control software, pc inventory software, Networking tools, Tracking Licenses, Registry Scanning

Download Network Management Suite 6.1 (Size: 4965 KB)Buy Network Management Suite 6.1 (only $399.00)


NetPoint 1.0

Simplified, agentless, web-based network inventory software for the enterprise. Designed for Windows system administrators, NetPoint is equipped with automated system discovery, tracks 550+ properties for 17 hardware and software components, and can be deployed in a matter of minutes. Here are a few components NetPoint tracks that have been installed or uninstalled: BIOS, Disk Drive, Memory, Operating System, Processor, Program, and much more.

See also: network management, network inventory, network audit, inventory control software, help desk, hardware inventory, asset management, PC audit, PC inventory, software inventory, software audit

Download NetPoint 1.0 (Size: 5202 KB)


Problem Solved 4.6

Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost.

See also: customer support, Web enabled help desk, Help Desk, inventory

Download Problem Solved 4.6 (Size: 6152 KB)Buy Problem Solved 4.6 (only $199.00)


Request Tracker 3.1

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

See also: resource management, customer resource management, customer relations management, KMS, CRM, workorder database, helpdesk, call center, help desk, customer service, service report, work order, time management, time

Download Request Tracker 3.1 (Size: 4807 KB)Buy Request Tracker 3.1 (only $149.00)


Random Password Manager Enterprise Ed. 1.19.050623

Password randomization of your common accounts on all your systems. Web based interface allows your Help Desk to get the current password in effect for each system. SQL Server based solution.

See also: 2000, LANICU, HIPAA, SOX, Security, Management, Pwdump, Passwords, Hash, Migration, SAM, single sign on, forgot password, Common Credentials, Password Reset, Help Desk, SQL Server, 2003, Microsoft

Download Random Password Manager Enterprise Ed. 1.19.050623 (Size: 10540 KB)Buy Random Password Manager Enterprise Ed. 1.19.050623 (only $9999.00)


Account Reset Console 2.50.050403

The Account Reset Console provides your Help Desk with a fully audited and delegated way to reset your domain account passwords/account flags via any web browser. One of the most common requests to your help desk is from users that have forgotten their passwords and need them reset. Organizations need a simple, yet secure way to perform this common activity while complying with the control and auditing requirements of Sarbanes-Oxley, SEC...

See also: LANICU, HIPAA, SOX, Security, Management, Pwdump, Passwords, Hash, Migration, SAM, single sign on, forgot password, Locked out password, Password Reset, Help Desk, 2000, 2003, Microsoft

Download Account Reset Console 2.50.050403 (Size: 5536 KB)Buy Account Reset Console 2.50.050403 (only $2499.00)


Help Desk for IIS 2.0

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient.

See also: web-based help desk, web based, web-based, helpdesk, help desk, support desk, web-based helpdesk

Download Help Desk for IIS 2.0 (Size: 4208 KB)Buy Help Desk for IIS 2.0 (only $199.00)


GlassNet 1.0

GlassNet is a network monitoring solution, design to ease the job of the network administrator. Providing real time monitoring at the service level is an efficient tool to stay on top of the network problems. Glass Net offers the possibility to monitor several different types of devices, such as computer, network servers, routers, switches ip-phones, ip cameras.

See also: Network, Monitoring, Servcices, Alarms, Help, Desk, Operations

Download GlassNet 1.0 (Size: 1 KB)Buy GlassNet 1.0 (only $159.99)


Radmin Remote Control 3.0

Radmin is fast and secure remote control and remote access software that enables you to work on a remote computer as if you were sitting right in front of it and access it from multiple places. Radmin includes Windows Vista support, file transfer, multi-user text and voice chats, Windows security, Kerberos authentication, 256-bit AES encryption, telnet access, multiple monitors support and unique DirectScreenTransfer technology.

See also: remote, control, access, administrator, computer, help desk, network, remotely, support, vnc, system, solution, server, security, secure, radmin, management, fast, desktop, client, administration

Download Radmin Remote Control 3.0 (Size: 18387 KB)Buy Radmin Remote Control 3.0 (only $49.00)


Magic Calendar Maker 2.7

Magic Calendar Maker is a very easy-to-use utility for creating and printing calendars for one month. The user only has to select the month and year for which he or she wants the calendar. The starting day of a week can also be chosen (Sunday or Monday). Weekends can be colored in different color. All the rest is done by the program automatically! The output is a HTML or PDF calendar that can be printed out from a web browser or Adobe Reader.

See also: calendar, create, make, print, easy, month, year, magic, project, one, page, desk, download, winfiles, super, utilities, great, help, helpful, computer, pdf, html, application, creator

Download Magic Calendar Maker 2.7 (Size: 233 KB)Buy Magic Calendar Maker 2.7 (only $10.00)


WizAdvisor E-Marketing Pro 3.01

Make your expertise available to your customers 24h a day, with the fully integrated web application WizAdvisor. Like an experienced sales person would do, the virtual advisor tool acts as a guide leading the user through a set of questions to find the best product or service matching the clients individual requirements. Use for guided selling, product selection, virtual help desk, navigation, configuration. Fast time-to-market and great ROI.

See also: Sales Assistant, Recommender, Guided Selling, Guided Shopping, Online-Marketing, e-Marketing, CPO, Retail, Manufacturer, Sales Promotion, one to one marketing Product finder, selection tool, market research, help desk, knowledge management, comparison

Download WizAdvisor E-Marketing Pro 3.01 (Size: 14381 KB)Buy WizAdvisor E-Marketing Pro 3.01 (only $1302.00)


Mouse Tracks 7.1

Help Desk Software with Automated Ticket Assignments & Email Alerts. Automated PC Inventory & Asset Management Allows you to Track Hardware, Software and other Fixed Assets from Purchase through Disposal. Brandable Self Service Web Help Desk Interface with Active Directory Authentication Support Built-In Active Directory Account Syncrhonization Minimizes Administrative Overhead.

See also: Help Desk, Service Desk, Invenotry, Asset Management, Support

Download Mouse Tracks 7.1 (Size: 44965 KB)Buy Mouse Tracks 7.1 (only $345.00)


ManageEngine ServiceDesk Plus 7.5

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

See also: Help Desk, ITIL help desk, ITIL, Service Desk, Asset Management, Trouble Ticketing, Helpdesk Software, SLA Management, Contract Management, Purchase Order Management, Knowledge Base, Inventory Management

Download ManageEngine ServiceDesk Plus 7.5 (Size: 44032 KB)


WizAdvisor E-Marketing Start 3.0

Make your expertise available to your customers 24h a day, with the fully integrated web application WizAdvisor. Like an experienced sales person would do, the virtual advisor tool acts as a guide leading the user through a set of questions to find the best product or service matching the clients individual requirements. Use for guided selling, product selection, virtual help desk, navigation, configuration. Fast time-to-market and great ROI.

See also: Sales Assistant, Recommender, Guided Selling, Guided Shopping, Online-Marketing, e-Marketing, CPO, Retail, Manufacturer, Sales Promotion, one to one marketing Product finder, selection tool, market research, help desk, knowledge management, comparison

Download WizAdvisor E-Marketing Start 3.0 (Size: 14182 KB)Buy WizAdvisor E-Marketing Start 3.0 (only $262.00)


Online Chat Software 1.2

eAssistance Pro offer Web based chat services on a Website. It can be accessed from both mobile and desktop web browsers. Online Chat software integrate three types of users on a Website i.e., Admin, Operator and Visitor. It is available in Web and Standalone versions. Standalone version comprises all advanced Chat features of the software and it can be installed on all operator systems of an organization.

See also: online chat software, live chat software, help desk software, online web chat, windows live chat, livehelp, livesupport, website chat, support live, live help desk, live chat app, open source live support, live support chat software

Download Online Chat Software 1.2 (Size: 14131 KB)Buy Online Chat Software 1.2 (only $7.00)


Online Live Chat Software 1.2

Online live chat software has been developed especially for businesses organizations that are looking to provide online assistance to website visitors and customers in real time. Among various live chat tools, eAssistance Pro is one of the best tools that offers a number of beneficial features that help you to effectively engage with your site visitors and change them into valuable customers.

See also: online live chat software, live chat software, help desk software, online web chat, windows live chat, livehelp, livesupport, website chat, support live, live help desk, live chat app, open source live support, live support chat software

Download Online Live Chat Software 1.2 (Size: 14131 KB)Buy Online Live Chat Software 1.2 (only $7.00)


Add Live Chat On Website 1.4

It is extremely simple to add live chat on website. The user simply needs to create an account and enter the chat button codes to it. Thereafter, you need to visit the website and click on ?Login/Register? button. If you are new to the website then click new user and follow instructions after that.

See also: add live chat on website, online web chat, website chat, live chat software, windows live chat, website chat, support live, online chat software, live help desk

Download Add Live Chat On Website 1.4 (Size: 14028 KB)Buy Add Live Chat On Website 1.4 (only $7.00)






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