Help Desk-99 4.0.163

Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

See also: help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, issue tracking, call tracking

Radmin Remote Control 3.0

Radmin is fast and secure remote control and remote access software that enables you to work on a remote computer as if you were sitting right in front of it and access it from multiple places. Radmin includes Windows Vista support, file transfer, multi-user text and voice chats, Windows security, Kerberos authentication, 256-bit AES encryption, telnet access, multiple monitors support and unique DirectScreenTransfer technology.

See also: remote, control, access, administrator, software, computer, help desk, network, remotely, support, vnc, windows, tool, system, solution, server, security, secure, radmin, program, pc, management, fast, desktop, client, administration

Polar Help Desk 4.1

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

See also: web based help desk, help desk, helpdesk, technical support, help desk software, helpdesk software, trouble ticket, customer support software, computer technical support, helpdesk system, customer support software, online technical support

Network Management Suite 6.1

Complete network management solution containing two must applications for the network administrators. The first component, Alchemy Network Monitor, monitors servers in your corporate network and alerts the Network Administrator in the case of the network failures. The second component, Alchemy Network Inventory, makes the complete network inventory and provides the Network Administrator with the detailed assets report.

See also: Hardware Audits, software inventory, lan management software, inventory control software, inventory tracking software, inventory software, inventory, pc auditing software, asset management, inventory management software, Software Inventory, Networking Tools, LAN Management, Network Inventory, audit pc software, inventory tracking software, remote network management software, inventory asset tracking, lan inventory management software, network asset management, pc audit software, software audit, pc inventory tracking, pc inventory software, pc inventory tools, lan inventory software, hardware auditing software, audit software, software audit, lan management software, pc software audit, hardware tracking, inventory programs, network auditing programs, software distribution, license tracking, software audit programs, network information, software license compliance, help desk, help desk software, network management, cost of ownership, pc inventory, asset tracking, data mining, hardware inventory, inventory tracker, lan inventory, network software inventory, inventory software, inventory control software, pc inventory software, Networking tools, Tracking Licenses, Registry Scanning

MailCOPA Email Software 8.01

MailCOPA, simply the best email software available. It is the most powerful out-of-the-box email software you can purchase to date. Not only is MailCOPA easy to use but it is pre-configured to aggressively combat SPAM and viruses and is fully multi-user and multi-machine capable allowing you to share email between users. In addition to being a great help to small and medium sized businesses, MailCOPA also has some great features for home users.

See also: email software, help desk software, email client, email program, MailCOPA, InterVations

SkyFex Remote Assistant 1.0

SkyFex Remote Assistant is a free service that allows seeing what is happening on the remote computer desktop in real time. This is a secure service, does not require additional software installation and configuration and works transparently through proxy/firewall and NAT networks. SkyFex is Windows based and requires Internet Explorer to run it.

See also: remote desktop control, pcanywhere, online collaboration, help desk, helpdesk software, desktop sharing, customer support, remote assistance, remote support, remote control, remote solution, remote support software, remote access, desktopstreaming, r

Password Recovery Console 2.52.050505

The Password Recovery Console is a web-based application that enables the delegation of password recovery privileges. The Password Recovery Console interface can be accessed from any networked system, and can be configured to allow specific users in your enterprise to recover the password of any or all accounts that have been set and stored by User Manager Pro and/or Random Password Manager. The Password Recovery Console offers granular control.

See also: 2000, XP, LANICU, HIPAA, SOX, Security, Management, Pwdump, Passwords, Hash, Migration, AD, SAM, single sign on, forgot password, Common Credentials, Password Reset, Help Desk, NT, 2003, Windows, Microsoft

Radix 3.3

Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Free for personal use. Multi-user licenses are available. Radix is a true client server application that gives users the flexibility of accessing your data at the office, from a remote location, or even at home.

See also: CRM, Expense Tracking, Appointment Scheduling, Contact Management, Time Tracking, Knowledge Base, Help Desk, Client Invoicing, PIM

Request Tracker 3.1

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

See also: resource management, customer resource management, customer relations management, KMS, CRM, workorder database, helpdesk, call center, help desk, customer service, service report, work order, time management, time

SRM Help Desk 2005 1.0

A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.

See also: CRM, Customer Support, Help Desk, IT Help Desk

VersaSRS Help Desk 3.2.2

versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. Adaptable to a diverse range of workflow settings, versaSRS Help Desk combines a browser-based interface with a database back-end.

See also: Support, Self Help, Issue Tracking, Contact Centre, Call Centre, browser based, thin client, web based, Service, Issue, Incident, Service Request, Help Desk, Case Management, Issue Management, CRM

Whaddidoo Trouble Tracker 1.01

Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current problem, our powerful embedded VectorSpace DataBase (VSDB) finds related problems and solutions. Simple fast, and ready to go... exactly what you need. Just enter the text of the problem, and the text of the solution. When you run into a problem again, you'll have the solution at your fingertips.

See also: assist, technical, search, tech support, help desk, vectorspace, knowledgebase, recurring problems

TeamWork 1.00

TeamWork č un sistema per gestire i progetti di sviluppo software, il lavoro di gruppo, ed i rapporti con i clienti, in modo facile e veloce. Con TeamWork potete pianificare le nuove release, documentare i requisiti, coordinare le attivitā dei membri del team, tenere traccia dei difetti rilevati e delle correzioni, controllare le modifiche, monitorare i rischi, fornire supporto tecnico e commerciale ai clienti, e altro ancora.

See also: teamwork gestione progetti groupware bug tracking project management help desk cm

Random Password Manager Enterprise Ed. 1.19.050623

Password randomization of your common accounts on all your systems. Web based interface allows your Help Desk to get the current password in effect for each system. SQL Server based solution.

See also: 2000, XP, LANICU, HIPAA, SOX, Security, Management, Pwdump, Passwords, Hash, Migration, AD, SAM, single sign on, forgot password, Common Credentials, Password Reset, Help Desk, SQL Server, NT, 2003, Windows, Microsoft

Account Reset Console 2.50.050403

The Account Reset Console provides your Help Desk with a fully audited and delegated way to reset your domain account passwords/account flags via any web browser. One of the most common requests to your help desk is from users that have forgotten their passwords and need them reset. Organizations need a simple, yet secure way to perform this common activity while complying with the control and auditing requirements of Sarbanes-Oxley, SEC...

See also: XP, LANICU, HIPAA, SOX, Security, Management, Pwdump, Passwords, Hash, Migration, AD, SAM, single sign on, forgot password, Locked out password, Password Reset, Help Desk, 2000, NT, 2003, Windows, Microsoft

HelpConsole 2006 1.0

HelpConsole 2006 is the easiest way to create Help Systems and PDF manuals for your website or to distribute with your software products. Create a 'Help Center' within your existing website that your staff can easily update at anytime from anywhere. Publish online product manuals, product demos, FAQs, knowledgebase articles, PDF manuals, etc.

See also: help authoring, help system, help editor, help tool, help compiler, application help, context sensitive help, html help, htmlhelp, HTML help, winhelp, browser based help, web help, PDF

Help Desk for IIS 2.0

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient.

See also: web-based help desk, web based, web-based, helpdesk, help desk, support desk, web-based helpdesk

3000+ Calendar 2007 Templates A4 Paper A4-UK-2007

Bestworkx Diary Planning System. EXECUTIVE 2007 - A4 Paper. Over 3000+ Calendar Refill Templates. Use this dated planner templates to customize or update your Filofax Personal Organizer. (Printable PDF eBook). Fits into any A4 Planning System, Time/System, Desk Planner, Mandarin Duck, Personal Organizer or Loose Leaf File Binders. Select from various Design Templates. Printable on A4 Ink Jet and Laser Printer (210x297mm).

See also: calendar, refill, organizer, schedule system, date, timer, time, 2007, planning, inserts, forms, A4, 210 x 297 mm. desk, planner, paper, size, format, formats, schedule book, ring, binder, day, week, month, quarter, year, daily, organization

GlassNet 1.0

GlassNet is a network monitoring solution, design to ease the job of the network administrator. Providing real time monitoring at the service level is an efficient tool to stay on top of the network problems. Glass Net offers the possibility to monitor several different types of devices, such as computer, network servers, routers, switches ip-phones, ip cameras.

See also: Network, Monitoring, Servcices, Alarms, Help, Desk, Operations

Help Desk Outsourcing Metrics 1.1

This e-book explains you about the challenges in improving performance in a help desk call center. It also explains you about the key metrics that can help you optimize the performance of help desk. Detailed explanation of the metrics and how to trac

See also: Help Desk Outsourcing, Business process outsourcing, help desk