CI Discovery Network Inventory 3.0.214

Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to enforce software license compliance, IT troubleshooting and asset management. On-board reporting tools, search, HotFix dectection, Product (License) Keys, audit scheduling feature and more.

See also: help desk software, network inventory software, network management software, software license compliance, IT troubleshooting, pc auditing software, asset management software, pc inventory software, network auditing software

DataTrack System 2.0.6479.3

The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.

See also: trouble ticket, issue tracking, customer support, work order management, call center, help desk software, support management, defect tracking, helpdesk, helpdesk software

Call Centre 1.0.2

Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive.

See also: help desk support software, desk support software, support desk software, help desk application, help desk, service desk, help desk software, software help desk

BridgeTrak Help Desk Software 7.0 Build 153

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.

See also: software, help desk software, help, desk, software, trouble, ticket, bug, software, tracking

Been There Done That 8.2

Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. The latest version adds a number of interface changes and allows for output of reports to PDF files for emailing as attachments.

See also: customer support, IT help desk, help desk, computer inventory

AutoFAQ Addin 1.0

Knowledge base solution for everyone! Do You Provide Customer Support 24/7? Reduce support time and provide answers to your customers questions quickly, with the most time-saving knowledge base anywhere!

See also: help desk, knowledgebase, knowledge base, helpdesk, help-desk

Anyplace-control 3.2

Anyplace Control provides a secure way for network administrator to access and control network PC remotely. The software displays desktop of remote computer on your monitor and allows you to use your mouse and keyboard to control remote PC. User's part of software can be installed remotely, without the need to visit users' PCs individually; automatically configures Windows XP firewall. It makes our software very effective for remote support.

See also: anyplace control, vnc, remote desktop, file transfer, helpdesk, help desk, pcanywhere, terminal server, remote access, remote computer, remote control, remote screen, remote control internet, access remote desktop, remote networking, administration remote secure, vpn, data transfer, data exchange, transfering

Desktop Authority 7.05

Desktop Authority reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.

See also: help desk, remote access, desktop management, desktop administration, network administration, password, share desktop, remote pc

LIVECHAT ContactCenter 5.0.19

Livechat ContactCenter 5.0 is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support and increase sales.

See also: livechat, live chat, live help, live support, contactcenter, contact center, communicator, livehelp, helpdesk, help desk, IM, business instant messenger, live chat software, live help software, Live Person, live support software, support software

Jitbit HelpDesk 1.5

Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.

See also: track, base, knowledge, support, service, customer, desk, help, ticket, issue

WizAdvisor Professional Advisor 3.0

Make your expertise available to your customers 24h a day, with the fully integrated web application WizAdvisor. Like an experienced sales person would do, the virtual advisor tool acts as a guide leading the user through a set of questions to find the best product or service matching the clients individual requirements. Use for guided selling, product selection, virtual help desk, navigation, configuration. Fast time-to-market and great ROI.

See also: Sales Assistant, Recommender, Guided Selling, Guided Shopping, Online-Marketing, e-Marketing, CPO, Retail, Manufacturer, Sales Promotion, one to one marketing Product finder, selection tool, market research, help desk, knowledge management, comparison

Skymol Communicator Live Chat Software 1.0

Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Text Chat. On-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time connection between an agent and a web site visitor. Included voice mail.

See also: live chat, customer support, live help, online sales, live support, help desk, helpdesk software, CRM, call center, voice, video, web based, voice mail, video mail

ViewletBuilder 5 Professional 5.0.2

ViewletBuilder's innovative content creation process has revolutionized the way in which software is presented and demonstrated. Comes with content management and reporting capabilities when used with ViewletCentral. ViewletBuilder's patented content creation mechanism allows users to take a series of editable screen captures that are then animated to produce a flawless Flash simulation. SCORM & AICC compliant.

See also: presentation software, flash, presentation, tutorial, flash animation, flash movie, flash tutorial, help desk software, screen capture, screencasting, screen shot

Mouse Tracks 7.1

Help Desk Software with Automated Ticket Assignments & Email Alerts. Automated PC Inventory & Asset Management Allows you to Track Hardware, Software and other Fixed Assets from Purchase through Disposal. Brandable Self Service Web Help Desk Interface with Active Directory Authentication Support Built-In Active Directory Account Syncrhonization Minimizes Administrative Overhead.

See also: Help Desk, Service Desk, Invenotry, Asset Management, Support

ManageEngine ServiceDesk Plus 7.5

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

See also: Help Desk, ITIL help desk, ITIL, Service Desk, Asset Management, Trouble Ticketing, Helpdesk Software, SLA Management, Contract Management, Purchase Order Management, Knowledge Base, Inventory Management

Trouble Ticket Tracker 2.0

Trouble Ticket Tracker is an enterprise software system that tracks and manages support issues. A Web-based help desk solution for e-business support management

See also: web based help desk, help desk software, trouble ticket tracker, issue ticket tracker, trouble ticket sofware

JiJiTechnologies Password Reset 3.1.2

JiJiTechnologies Password Reset is a web based system that allows users to reset their password. It supports Help Desk Delegation. JiJiTechnologies Password Reset Service can help your organization to reduce costs, improve security, and increase productivity. Overcomes the vulnerability in Self service password reset which relies solely on answers to personal questions. Supports Password Reset/Unlock account/Change Password through web.

See also: Password Reset, Web Based Password Reset, Help desk password reset, Password reset self service

WizAdvisor E-Marketing Start 3.0

Make your expertise available to your customers 24h a day, with the fully integrated web application WizAdvisor. Like an experienced sales person would do, the virtual advisor tool acts as a guide leading the user through a set of questions to find the best product or service matching the clients individual requirements. Use for guided selling, product selection, virtual help desk, navigation, configuration. Fast time-to-market and great ROI.

See also: Sales Assistant, Recommender, Guided Selling, Guided Shopping, Online-Marketing, e-Marketing, CPO, Retail, Manufacturer, Sales Promotion, one to one marketing Product finder, selection tool, market research, help desk, knowledge management, comparison

eAssistance Pro 1.0

Software is highly customizable and can be used to meet needs of all verticals and individuals. It is not the GUI of the software that is customizable, even features can be customized. The software has customizable visitor top up messenger, customizable chat button, customizable chat invitation window, and customizable survey questions, and also customizable Operator Console.

See also: live chat software, help desk software, online web chat, windows live chat, livehelp, livesupport, website chat, support live, online chat software, ive help desk, live chat app, open source live support, live support chat software

eAssistance Pro 1.1

eAssistance Pro is a complete solution for experiencing advanced collaborative chat services and in-depth visitor monitoring aids. Get engaged in meaningful chat sessions with your website visitors and provide instant assistance. Gain valuable visitor information and take proactive measures to increase sales. Provide customer service and technical assistance with a one-click option for your visitors. Try eAssistance Pro and weigh its potential.

See also: live chat software, help desk software, online web chat, windows live chat, livehelp, livesupport, website chat, support live, online chat software, live help desk, live chat app, open source live support, live support chat software