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DataTrack System 2.0.6479.3
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
See also: trouble ticket, issue tracking, customer support, work order management, call center, help desk software, support management, defect tracking, helpdesk, helpdesk software
Call Centre 1.0.2
Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive.
See also: help desk support software, desk support software, support desk software, help desk application, help desk, service desk, help desk software, software help desk
BridgeTrak Help Desk Software 7.0 Build 153
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.
See also: help desk software, help, desk, trouble, ticket, bug, tracking
Been There Done That 8.2
Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. The latest version adds a number of interface changes and allows for output of reports to PDF files for emailing as attachments.
See also: customer support, IT help desk, help desk, computer inventory
Boldcenter Operator Client .NET 4.13
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
See also: web statistics, web stats, ticket, helpdesk, help desk, email manager, email management, email, contact manager, contacts, contact, chat, live support, live help, live chat, sales, support, webmaster, customers, customer, crm, web log, web logs, hit counter
LIVECHAT ContactCenter 5.0.19
Livechat ContactCenter 5.0 is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support and increase sales.
See also: livechat, live chat, live help, live support, contactcenter, contact center, communicator, livehelp, helpdesk, help desk, business instant messenger, live chat software, live help software, Live Person, live support software, support software
Jitbit HelpDesk 1.5
Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.
See also: track, base, knowledge, support, service, customer, desk, help, ticket, issue
LIVECHAT ContactCenter 5.1
LIVECHAT ContactCenter is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support and increase sales.
See also: live chat, live help, live support, contactcenter, contact center, communicator, livehelp, helpdesk, help desk, business instant messenger, live chat software, live help software, Live Person, live support software, support software, livechat
Help Desk-99 4.0.163
Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
See also: help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, issue tracking, call tracking
Instant Business Network 4.5.24
The Mediachase Instant Business Network Software is a powerful collaboration platform for coordinating a wide range of business initiatives with intranet and Extranet users. Integrated PM, Collaboration and Help Desk Software to help your company grow fast.
See also: Project management, collaboration, instant messaging, help desk
Polar Help Desk 4.1
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
See also: web based help desk, help desk, helpdesk, technical support, help desk software, helpdesk software, trouble ticket, customer support software, computer technical support, helpdesk system, customer support software, online technical support
The Job Log 2.0
The Job Log is used by Customer Support departments to record and track calls to the help desk. Reports show both open and closed tickets with a knowledge base of resolutions that shows resolutions of previously closed tickets.
See also: job, track, trackit, ticket, customer support, help desk, help, support
Helpdeskphp - PHP Help Desk Software 1
Helpdeskphp is a helpdesk software based in php. Receiving trouble tickets from customers is now easier with this system that includes 3 interfaces, which include External and Onsite as well as Integration. You can reply to trouble tickets, make assignments to staff and get statistics?
See also: helpdesk, help desk, system, help desk php, script, help desk ticket, help desk software, help desk system, download help desk, download, script, php
Help Desk Software Reviews 1.0
To help provide that service in your own business, you have to make an educated guess when choosing a Help Desk Software solution in order to deal with any potential issues that may arise in your employees and your customers' working environment in the best possible way.
See also: help desk software reviews, ebook, information, exe, download
Help Live Web Chat 1.1
Interacting with website visitors was never that easy unless you make a proper use of help live web chat software. The eAssistance Pro utility is very easy to operate and very beneficial in providing assistance and resolving queries of web visitors. In fact, the software has got an excellent ability to generate four types of reports depending upon various aspects related to chat, page view, archives/messages and total visitors.
See also: help live web chat, live web chat, live help tool, live chat software, help desk software, online web chat, windows live chat, livehelp, livesupport, website chat, support live, live help desk
Support Web Chat 1.1
Chatting to your online customers while they are surfing the website and offering them valuable suggestions instantly is now very much possible with eAssistance Pro support web chat software. The tool is easy to install and operate. The code can be implemented in n number of websites and used for chat. Besides this, its centralized management keeps the entire process clean.
See also: support web chat, live web chat, live help tool, live chat software, help desk software, online web chat, windows live chat, livehelp, livesupport, website chat, support live, live help desk
Support Live Help 1.1
Getting engage with customers is not just about volume. In fact, it is all about understanding the customer?s needs. It?s about the right type of engagement at the right time. Achieving all these is now very much possible with support live help software like eAssistance Pro. Use this tool and get engage with your audience with live interaction in an effortless manner.
See also: support live help, live chat software, help desk software, online web chat, windows live chat, livehelp, livesupport, website chat, support live, live help desk
Live Chat Support 1.2
Live support software is designed specifically for businesses or organizations to provide online assistance to website visitors in real time. Live chat support tools offer far better result than typical instant messaging tools such as Skype and MSN. eAssistance Pro is popular software in this field which is designed and developed with interactive and user friendly features to ease you.
See also: live chat support, online help chat software, online chat software, live chat software, help desk software, online web chat, windows live chat, livehelp, livesupport, support live, live help desk, live chat app
Live Chat 1.3
Integration of a live chat tool with your business site is now very helpful to improve your customer support service quality including customer satisfaction level. By using eAssistance Pro live chat tool, you can effortlessly enhance your business to a new height. The eAssistance Pro is an ultimate tool to start a meaningful live chat session with customers and visitors.
See also: live chat, help desk software, online web chat, windows live chat, livehelp, livesupport, website chat, support live, online chat software, live help desk, live chat app, open source live support
Live Chat Support Software 1.2
Use of live chat software for providing instant and effective support to online customers is very popular these days. eAssistance Pro is one of the most proficient live chat software. It enables you to monitor your online visitors, resolve their query quickly and change them into your valuable customers
See also: live chat support software, live chat software, help desk software, online web chat, windows live chat, livehelp, livesupport, website chat, support live, online chat software, live help desk, live chat app, live support chat software