Alchemy Network Inventory 6.2

Network Administrators use this tool to inventory computers in the corporate networks for the software and hardware configuration, generate software licenses reports, etc. The program does not require the client module to be installed on each individual workstation, but can be configured to inventory all network computers by only copying the files to a single shared folder on a file server.

See also: asset management, software license compliance, help desk software, help desk, network management, cost of ownership, data mining, inventory tracker, hardware inventory, software inventory, network information, software distribution, asset tracking

Anyplace Control 2.12

"Anyplace Control" is a remote control program that can display a screen of another computer (via internet or network) on your screen. The program allows you to use your mouse and keyboard to control the other PC remotely. You will even be able to transfer data between computers. It means that you can work on a remote computer, as if you were sitting in front of it, right from your current location.

See also: vpn, administration remote secure, anyplace control, vnc, remote desktop, helpdesk, help desk, pcanywhere, terminal server, remote access, remote computer, remote control, remote screen, remote control internet, access remote desktop, remote networking, data transfer, data exchange, transfering

Network Management Suite 6.1

Complete network management solution containing two must applications for the network administrators. The first component, Alchemy Network Monitor, monitors servers in your corporate network and alerts the Network Administrator in the case of the network failures. The second component, Alchemy Network Inventory, makes the complete network inventory and provides the Network Administrator with the detailed assets report.

See also: Hardware Audits, software inventory, lan management software, inventory control software, inventory tracking software, inventory software, inventory, pc auditing software, asset management, inventory management software, Software Inventory, Networking Tools, LAN Management, Network Inventory, audit pc software, inventory tracking software, remote network management software, inventory asset tracking, lan inventory management software, network asset management, pc audit software, software audit, pc inventory tracking, pc inventory software, pc inventory tools, lan inventory software, hardware auditing software, audit software, software audit, lan management software, pc software audit, hardware tracking, inventory programs, network auditing programs, software distribution, license tracking, software audit programs, network information, software license compliance, help desk, help desk software, network management, cost of ownership, pc inventory, asset tracking, data mining, hardware inventory, inventory tracker, lan inventory, network software inventory, inventory software, inventory control software, pc inventory software, Networking tools, Tracking Licenses, Registry Scanning

MailCOPA Email Software 8.01

MailCOPA, simply the best email software available. It is the most powerful out-of-the-box email software you can purchase to date. Not only is MailCOPA easy to use but it is pre-configured to aggressively combat SPAM and viruses and is fully multi-user and multi-machine capable allowing you to share email between users. In addition to being a great help to small and medium sized businesses, MailCOPA also has some great features for home users.

See also: email software, help desk software, email client, email program, MailCOPA, InterVations

SkyFex Remote Assistant 1.0

SkyFex Remote Assistant is a free service that allows seeing what is happening on the remote computer desktop in real time. This is a secure service, does not require additional software installation and configuration and works transparently through proxy/firewall and NAT networks. SkyFex is Windows based and requires Internet Explorer to run it.

See also: remote desktop control, pcanywhere, online collaboration, help desk, helpdesk software, desktop sharing, customer support, remote assistance, remote support, remote control, remote solution, remote support software, remote access, desktopstreaming, r

Password Recovery Console 2.52.050505

The Password Recovery Console is a web-based application that enables the delegation of password recovery privileges. The Password Recovery Console interface can be accessed from any networked system, and can be configured to allow specific users in your enterprise to recover the password of any or all accounts that have been set and stored by User Manager Pro and/or Random Password Manager. The Password Recovery Console offers granular control.

See also: 2000, XP, LANICU, HIPAA, SOX, Security, Management, Pwdump, Passwords, Hash, Migration, AD, SAM, single sign on, forgot password, Common Credentials, Password Reset, Help Desk, NT, 2003, Windows, Microsoft

NetPoint 1.0

Simplified, agentless, web-based network inventory software for the enterprise. Designed for Windows system administrators, NetPoint is equipped with automated system discovery, tracks 550+ properties for 17 hardware and software components, and can be deployed in a matter of minutes. Here are a few components NetPoint tracks that have been installed or uninstalled: BIOS, Disk Drive, Memory, Operating System, Processor, Program, and much more.

See also: network management, network inventory, network audit, inventory control software, help desk, hardware inventory, asset management, PC audit, PC inventory, software inventory, software audit

Problem Solved 4.6

Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost.

See also: customer support, Web enabled help desk, Help Desk, inventory

Request Tracker 3.1

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

See also: resource management, customer resource management, customer relations management, KMS, CRM, workorder database, helpdesk, call center, help desk, customer service, service report, work order, time management, time

SRM Help Desk 2005 1.0

A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.

See also: CRM, Customer Support, Help Desk, IT Help Desk

VersaSRS Help Desk 3.2.2

versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. Adaptable to a diverse range of workflow settings, versaSRS Help Desk combines a browser-based interface with a database back-end.

See also: Support, Self Help, Issue Tracking, Contact Centre, Call Centre, browser based, thin client, web based, Service, Issue, Incident, Service Request, Help Desk, Case Management, Issue Management, CRM

Whaddidoo Trouble Tracker 1.01

Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current problem, our powerful embedded VectorSpace DataBase (VSDB) finds related problems and solutions. Simple fast, and ready to go... exactly what you need. Just enter the text of the problem, and the text of the solution. When you run into a problem again, you'll have the solution at your fingertips.

See also: assist, technical, search, tech support, help desk, vectorspace, knowledgebase, recurring problems

MetaLAN 1.8

Windows network management & help desk tool with many features such as: -Remote Control -Process Control -Wake On LAN (WOL) -Shutdown Tool -WMI Tool -Health monitor -Reporting on hardware and Software -Standalone or Server mode -Search and modify registries in real time -Export of data to CSV and HTML -Centralized access to windows management tools

See also: registry editor, network admin, network management, Registry, shutdown, WOL, WMI, helpdesk, help desk, remote control, systems management, inventory, reporting

Random Password Manager Enterprise Ed. 1.19.050623

Password randomization of your common accounts on all your systems. Web based interface allows your Help Desk to get the current password in effect for each system. SQL Server based solution.

See also: 2000, XP, LANICU, HIPAA, SOX, Security, Management, Pwdump, Passwords, Hash, Migration, AD, SAM, single sign on, forgot password, Common Credentials, Password Reset, Help Desk, SQL Server, NT, 2003, Windows, Microsoft

Account Reset Console 2.50.050403

The Account Reset Console provides your Help Desk with a fully audited and delegated way to reset your domain account passwords/account flags via any web browser. One of the most common requests to your help desk is from users that have forgotten their passwords and need them reset. Organizations need a simple, yet secure way to perform this common activity while complying with the control and auditing requirements of Sarbanes-Oxley, SEC...

See also: XP, LANICU, HIPAA, SOX, Security, Management, Pwdump, Passwords, Hash, Migration, AD, SAM, single sign on, forgot password, Locked out password, Password Reset, Help Desk, 2000, NT, 2003, Windows, Microsoft

Help Desk for IIS 2.0

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient.

See also: web-based help desk, web based, web-based, helpdesk, help desk, support desk, web-based helpdesk

GlassNet 1.0

GlassNet is a network monitoring solution, design to ease the job of the network administrator. Providing real time monitoring at the service level is an efficient tool to stay on top of the network problems. Glass Net offers the possibility to monitor several different types of devices, such as computer, network servers, routers, switches ip-phones, ip cameras.

See also: Network, Monitoring, Servcices, Alarms, Help, Desk, Operations

Radmin Remote Control 3.0

Radmin is fast and secure remote control and remote access software that enables you to work on a remote computer as if you were sitting right in front of it and access it from multiple places. Radmin includes Windows Vista support, file transfer, multi-user text and voice chats, Windows security, Kerberos authentication, 256-bit AES encryption, telnet access, multiple monitors support and unique DirectScreenTransfer technology.

See also: remote, control, access, administrator, software, computer, help desk, network, remotely, support, vnc, windows, tool, system, solution, server, security, secure, radmin, program, pc, management, fast, desktop, client, administration

IPI.HELPDESK 6.05.demo

Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn?t lose customer requests anymore.

See also: CRM, EAM, ERP, ITIL, ITSM, accounting, tracking, support, cms, management, dispatching, etom, help-desk, helpdesk, inventory, lead, problem, project, reporting, scale, scheduling, service-desk, servicedesk, task, technical, ticketing, request, IPI

help desk software - sitehelpdesk 7.2

Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools.

See also: helpdesk software, help desk software, helpdesk, software, CRM, ITSM, ITIL, customer support, web based