Request Tracker 3.1

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

See also: resource management, customer resource management, customer relations management, KMS, CRM, workorder database, helpdesk, call center, help desk, customer service, service report, work order, time management, time

Lessons Learned Server for Windows 1.0.5

A knowledgebase system allowing to store, access, search and explore knowledge within your organization, department or team.

See also: knowbase, knowledgebase, knowledge base, sharepoint, knowledge tree, information management, knowledge management, article management, archive, archiving solution, archiving tool, archiving system, document management, KMS, DMS, content management, knowledge capturing, information capturing, outliners, hierarchy, knowledge system, forum, forums, small business knowledge management, article management, article storage, simple knowledge management, simple knowledge base, knowledge base, wiki, twiki, myinfo, learning organization, business intelligence, business process management, unstructured information, unstructured knowledge, LAMP solution, LAMP solutions, search engine

Lessons Learned Server for Linux 1.0.5

A knowledgebase system allowing to store, access, search and explore knowledge within your organization, department or team.

See also: knowbase, knowledgebase, knowledge base, sharepoint, knowledge tree, information management, knowledge management, article management, archive, archiving solution, archiving tool, archiving system, document management, KMS, DMS, content management, knowledge capturing, information capturing, outliners, hierarchy, knowledge system, forum, forums, small business knowledge management, article management, article storage, simple knowledge management, simple knowledge base, knowledge base, wiki, twiki, myinfo, learning organization, business intelligence, business process management, unstructured information, unstructured knowledge, LAMP solution, LAMP solutions, search engine