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ProvideSupport: Live Chat for Website 3.2.4

Website chat and monitoring solution for online support enabling proactive chat invitation, push pages, call transfer, canned answers, chat session logs, SSL encrypted chats, visitor's geo location, referrer and more. Browser-based and Windows operator client. Fully customizable chat window to fit your website design. No plug-ins or software installation required on customer's side. Easy to setup, easy to use. Fully functional 10-day free trial.

See also: live customer support, live help desk application, helpdesk, livesupport, livehelp, livechat, live assistance, live support live help chat software, live chat software, customer service software, visitor monitoring, website, web site, push web pages

Download ProvideSupport: Live Chat for Website 3.2.4 (Size: 1567 KB)Buy ProvideSupport: Live Chat for Website 3.2.4 (only $15.00)


Call Centre 1.0.2

Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive.

See also: help desk support software, desk support software, support desk software, help desk application, help desk, service desk, help desk software, software help desk

Download Call Centre 1.0.2 (Size: 3962 KB)Buy Call Centre 1.0.2 (only $120.00)


ManageEngine ServiceDesk Plus 4.1

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

See also: Contract Management, SLA Management, Helpdesk Software, Trouble Ticketing, Asset Management, Service Desk, Help Desk, Purchase Order Management, Knowledge Base

Download ManageEngine ServiceDesk Plus 4.1 (Size: 28159 KB)


Request Tracker 3.1

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

See also: resource management, customer resource management, customer relations management, KMS, CRM, workorder database, helpdesk, call center, help desk, customer service, service report, work order, time management, time

Download Request Tracker 3.1 (Size: 4807 KB)Buy Request Tracker 3.1 (only $149.00)


VersaSRS Help Desk 3.2.2

versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. Adaptable to a diverse range of workflow settings, versaSRS Help Desk combines a browser-based interface with a database back-end.

See also: Support, Self Help, Issue Tracking, Contact Centre, Call Centre, browser based, thin client, web based, Service, Issue, Incident, Service Request, Help Desk, Case Management, Issue Management, CRM

Download VersaSRS Help Desk 3.2.2 (Size: 24297 KB)Buy VersaSRS Help Desk 3.2.2 (only $99.00)


Jitbit HelpDesk 1.5

Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.

See also: track, base, knowledge, support, service, customer, desk, help, ticket, issue

Download Jitbit HelpDesk 1.5 (Size: 542 KB)Buy Jitbit HelpDesk 1.5 (only $349.00)


Help Desk-99 4.0.163

Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

See also: help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, issue tracking, call tracking

Download Help Desk-99 4.0.163 (Size: 5088 KB)Buy Help Desk-99 4.0.163 (only $180.00)


IPI.HELPDESK 6.05.demo

Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn?t lose customer requests anymore.

See also: CRM, EAM, ERP, ITIL, ITSM, accounting, tracking, support, cms, management, dispatching, etom, help-desk, helpdesk, inventory, lead, problem, project, reporting, scale, scheduling, service-desk, servicedesk, task, technical, ticketing, request, IPI

Download IPI.HELPDESK 6.05.demo (Size: 1592 KB)Buy IPI.HELPDESK 6.05.demo (only $99.95)


Mouse Tracks 7.1

Help Desk Software with Automated Ticket Assignments & Email Alerts. Automated PC Inventory & Asset Management Allows you to Track Hardware, Software and other Fixed Assets from Purchase through Disposal. Brandable Self Service Web Help Desk Interface with Active Directory Authentication Support Built-In Active Directory Account Syncrhonization Minimizes Administrative Overhead.

See also: Help Desk, Service Desk, Invenotry, Asset Management, Support

Download Mouse Tracks 7.1 (Size: 44965 KB)Buy Mouse Tracks 7.1 (only $345.00)


ManageEngine ServiceDesk Plus 7.5

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

See also: Help Desk, ITIL help desk, ITIL, Service Desk, Asset Management, Trouble Ticketing, Helpdesk Software, SLA Management, Contract Management, Purchase Order Management, Knowledge Base, Inventory Management

Download ManageEngine ServiceDesk Plus 7.5 (Size: 44032 KB)


JiJiTechnologies Password Reset 3.1.2

JiJiTechnologies Password Reset is a web based system that allows users to reset their password. It supports Help Desk Delegation. JiJiTechnologies Password Reset Service can help your organization to reduce costs, improve security, and increase productivity. Overcomes the vulnerability in Self service password reset which relies solely on answers to personal questions. Supports Password Reset/Unlock account/Change Password through web.

See also: Password Reset, Web Based Password Reset, Help desk password reset, Password reset self service

Download JiJiTechnologies Password Reset 3.1.2 (Size: 4175 KB)


Omnistar Help Desk Software Solution 8.1

Omnistar Help Desk Software is a web based PHP help desk software used by webmasters that combines a ticket system, live chat, knowledge base, and document manager in one easy to use solution. Our customer service software is the best because it allows businesses that do not have a technical department to deploy our software with an easy to use setup wizard. Our help desk software will streamline the operation of managing your support.

See also: Help Desk Software, Live Chat Software, Customer Service Software

Download Omnistar Help Desk Software Solution 8.1 (Size: 4 KB)Buy Omnistar Help Desk Software Solution 8.1 (only $147.00)


iKode Service Desk X 1.0

iKode Service Desk X is an easy to use and web based customer service software and service management software. It streamlines customer service communication with tickets, a knowledge and more. iKode Service Desk X can be used to resolve IT issues by ITSM work flows that keeps your company organized, efficient and provide excellent customer service!

See also: free customer service software, service management software, service desk software, service management, web-based customer service software, customer support software, IT service management, IT service management, ITIL, helpdesk software, web-based help d

Download iKode Service Desk X 1.0 (Size: 2963 KB)Buy iKode Service Desk X 1.0 (only $99.98)


Live Chat Live Help 2.1

We are not priced "per operator" or "per user". It's only $20 for an unlimited number of operators and users. This includes free upgrades. 1 operator? 10 operators? 100 operators? Doesn't matter. Our Live Help software features unlimited departments and unlimited operators. You can use one account on any number of web pages or different websites without any additional costs.

See also: live chat, live help, live support software, live chat service, online help software, live help software service, live chat software, website livechat, livehelp, livesupport, customer service software, online help desk, chat software, help chat, live chat support

Download Live Chat Live Help 2.1 (Size: 475 KB)Buy Live Chat Live Help 2.1 (only $20.00)


iKode Helpdesk X 3.2

iKode helpdesk X, a pioneering web based customer service solution for your internal and external IT help desk. iKode Helpdesk x used by thousands of companies worldwide.

See also: helpdesk script, help desk software, helpdesk software, customer service software, email management software, customer support software, support ticket system

Download iKode Helpdesk X 3.2 (Size: 2909 KB)Buy iKode Helpdesk X 3.2 (only $39.99)


ADUC HelpdeskAdmin 3.0.1.3

ADUC HelpdeskAdmin allows helpdesk employees to perform Active Directory tasks from behind their own workstation, with the restrictions you impose. ADUC HelpdeskAdmin offers the following functionality: Roll Back of any mutation made to your Active Directory or network environment, Remote Control, Add printers to computer users (realtime), Send network Message, Scan for the computer a user is logged on to (realtime), and many more...

See also: Active Directory, ADUC, servicedesk, service desk, helpdesk, front office, network, networking, inventory, administration, last logon, shutdown, Remote Control, Take Over Computer, Printer Distribution

Download ADUC HelpdeskAdmin 3.0.1.3 (Size: 1109 KB)Buy ADUC HelpdeskAdmin 3.0.1.3 (only $199.99)


Omnistar Help Desk Software 8.2

Provide the best customer service for your customers using Omnistar customer service software. Omnistar's customer service software will allow you to assist your customers when in need of support easily and in as little time as possible. Support your customers through a live chat, an interactive troubleshooter, a faq and knowledgebase area, or a ticket system.

See also: customer service software, web help desk software

Download Omnistar Help Desk Software 8.2 (Size: 4 KB)Buy Omnistar Help Desk Software 8.2 (only $147.00)


CI Discovery Network Inventory 3.0.214

Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to enforce software license compliance, IT troubleshooting and asset management. On-board reporting tools, search, HotFix dectection, Product (License) Keys, audit scheduling feature and more.

See also: help desk software, network inventory software, network management software, software license compliance, IT troubleshooting, pc auditing software, asset management software, pc inventory software, network auditing software

Download CI Discovery Network Inventory 3.0.214 (Size: 45872 KB)Buy CI Discovery Network Inventory 3.0.214 (only $199.00)


Password Recovery Console 2.52.050505

The Password Recovery Console is a web-based application that enables the delegation of password recovery privileges. The Password Recovery Console interface can be accessed from any networked system, and can be configured to allow specific users in your enterprise to recover the password of any or all accounts that have been set and stored by User Manager Pro and/or Random Password Manager. The Password Recovery Console offers granular control.

See also: 2000, LANICU, HIPAA, SOX, Security, Management, Pwdump, Passwords, Hash, Migration, SAM, single sign on, forgot password, Common Credentials, Password Reset, Help Desk, 2003, Microsoft

Download Password Recovery Console 2.52.050505 (Size: 6557 KB)Buy Password Recovery Console 2.52.050505 (only $4999.00)


Whaddidoo Trouble Tracker 1.01

Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current problem, our powerful embedded VectorSpace DataBase (VSDB) finds related problems and solutions. Simple fast, and ready to go... exactly what you need. Just enter the text of the problem, and the text of the solution. When you run into a problem again, you'll have the solution at your fingertips.

See also: assist, technical, search, tech support, help desk, vectorspace, knowledgebase, recurring problems

Download Whaddidoo Trouble Tracker 1.01 (Size: 741 KB)Buy Whaddidoo Trouble Tracker 1.01 (only $24.97)






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