ProvideSupport: Live Chat for Website 3.2.4

Website chat and monitoring solution for online support enabling proactive chat invitation, push pages, call transfer, canned answers, chat session logs, SSL encrypted chats, visitor's geo location, referrer and more. Browser-based and Windows operator client. Fully customizable chat window to fit your website design. No plug-ins or software installation required on customer's side. Easy to setup, easy to use. Fully functional 10-day free trial.

See also: live customer support, live help desk application, helpdesk, livesupport, livehelp, livechat, live assistance, live support live help chat software, live chat software, customer service software, visitor monitoring, website, web site, push web pages

Call Centre 1.0.2

Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive.

See also: help desk support software, desk support software, support desk software, help desk application, help desk, service desk, help desk software, software help desk

ManageEngine ServiceDesk Plus 4.1

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

See also: Contract Management, SLA Management, Helpdesk Software, Trouble Ticketing, Asset Management, Service Desk, Help Desk, Purchase Order Management, Knowledge Base

Request Tracker 3.1

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

See also: resource management, customer resource management, customer relations management, KMS, CRM, workorder database, helpdesk, call center, help desk, customer service, service report, work order, time management, time

VersaSRS Help Desk 3.2.2

versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. Adaptable to a diverse range of workflow settings, versaSRS Help Desk combines a browser-based interface with a database back-end.

See also: Support, Self Help, Issue Tracking, Contact Centre, Call Centre, browser based, thin client, web based, Service, Issue, Incident, Service Request, Help Desk, Case Management, Issue Management, CRM

Jitbit HelpDesk 1.5

Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.

See also: track, base, knowledge, support, service, customer, desk, help, ticket, issue

Help Desk-99 4.0.163

Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

See also: help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, issue tracking, call tracking

IPI.HELPDESK 6.05.demo

Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn?t lose customer requests anymore.

See also: CRM, EAM, ERP, ITIL, ITSM, accounting, tracking, support, cms, management, dispatching, etom, help-desk, helpdesk, inventory, lead, problem, project, reporting, scale, scheduling, service-desk, servicedesk, task, technical, ticketing, request, IPI

e-Restaurant 2.0.0.0015

Cut time, reduce mistakes, improve efficiency and maximise the true potential of your restaurant with this restaurant customer & reservation package. - Manage reservation & customer details - Advanced table availability searching - Search for reservations, customers & view customer history - Easily control the flow of customers through the restaurant - Report printing, data exporting plus much more!

See also: tables, restaurant management, restaurant reservation reservation, reservation, restaurant software, software, booking, customer, restaurant, e-Restaurant, eRestaurant, food, service, restaurant package, hospitality, database

Kiwi Syslog Daemon 7.2

Kiwi Syslog Daemon is a freeware Syslog Daemon for the Windows platform. It receives, logs, displays and forwards Syslog messages from hosts such as routers, firewalls, Unix hosts and any other syslog enabled device. There are many customisable options available. Features include: PIX, LinkSys firewall logging, SNMP Trap and TCP support, MIB parsing, Filter using Scripts. Service Edition available. The registered version has additional features.

See also: Syslog Service, Syslog Daemon, Syslog Server, SNMP Trap, SNMP, Syslog, Cisco PIX TCP Logging, Cisco Syslog, NT Syslog, XP Syslog

Audio Video IFilter 1.0

Audio Video IFilter is a content indexing filter for WMA, WMV and MP3 files. The IFilter is compatible with all indexing services based on the Microsoft Search technology: Microsoft Indexing Service, Windows Desktop Search, Microsoft SharePoint Portal etc. Audio Video IFilter extends the services capabilities to index the WMA, WMV, MP3 files. It extracts the standard ASF files (WMA, WMV) metadata and ID3 tags from MP3 files.

See also: sharepoint, desktop, search, filter, service, indexing, ifilter, wmv, wma, mp3

Radix 3.3

Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Free for personal use. Multi-user licenses are available. Radix is a true client server application that gives users the flexibility of accessing your data at the office, from a remote location, or even at home.

See also: CRM, Expense Tracking, Appointment Scheduling, Contact Management, Time Tracking, Knowledge Base, Help Desk, Client Invoicing, PIM

Auto Organizer Deluxe 2.5

Complete program that will help you organize all your car related records. Contains 5 ready to use organizers (data templates): EXPENSE: organize car expenses. TRIPS: organize business and private trips. FUEL: organize fuel purchases. ADDRESS: organize car contacts. WEB: organize web resources. Organizer is easy-to-use for the beginner, at the same moment feature - reach and powerful enough to satisfy the most advanced users.

See also: tax, fuel, repair, trips, business, exepnses, service, car, auto

TeamWork 1.00

TeamWork č un sistema per gestire i progetti di sviluppo software, il lavoro di gruppo, ed i rapporti con i clienti, in modo facile e veloce. Con TeamWork potete pianificare le nuove release, documentare i requisiti, coordinare le attivitā dei membri del team, tenere traccia dei difetti rilevati e delle correzioni, controllare le modifiche, monitorare i rischi, fornire supporto tecnico e commerciale ai clienti, e altro ancora.

See also: teamwork gestione progetti groupware bug tracking project management help desk cm

NetWatcher 1.6.1

Toleron Netwatcher is designed for: *controlling the network integrity - both logical and physical; *monitoring the carrying capacity of different network parts; *tracking status and response time of the widely distributed network services (HTTP, SMTP, POP3, FTP etc.). Gather network status information, process and display statistics as colored diagrams. Perform full logging of operations and its results.

See also: session, service, FTP, TCP/IP, ICMP, SMTP, POP3, chart, stability, Network, Ping, NetWatcher

Abyss Web Server X1 2.0.6

Abyss Web Server X1 is a free and compact personal web server for Windows, MacOS X, Linux, and FreeBSD. It supports HTTP/1.1, CGI scripts, ISAPI extensions, SSI, password protection, IP address control, custom error pages, bandwidth throttling, anti-leeching, anti-hacking, and features a multilingual intuitive remote web management interface.

See also: web server free personal cgi script isapi php perl python asp ssi custom error page multilingual remote management configuration anti-leeching cross linking anti-hacking denial service IP banning password protection directory listing mime types alias

EasyConsole 1.2

EasyConsole Dos shell utility lets you navigate in drives and through folders using Windows issuing DOS commands on a slave MSDOS console, saving command-line instructions for future use.Last 20 commands are memorized and you will be able to store 10 long most used or favorite command lines on 10 buttons to be launched with a click instead of typing again and avoiding fastidious repetitive commands.

See also: pc, desktop, network, softexperience, program, free, GUI, program, WIndows 2000, Win NT, Windows, utility, freeware, run, instructions, dir, store command, save command, dos command, EasyConsole, Dos Shell, console, MSDOS, Command-line, enhance, softwrap, shell, Desk, line

MediaMan 2.33.4

MediaMan let you create and organize your own media catalog. MediaMan combines the capabilities of managing all kinds of media, including books, DVDs, CDs, VHS tapes, software and game titles. Managing a media collection is finally pain-free. With MediaMan, you can make use of the automated content retrieval function to create your digital catalog without typing. Keep an eye on borrowed and rental items with the status management feature.

See also: MediaMan, media, catalog, collection, manager, category, categorize, organize, organizer, cd, dvd, music, video, VHS, movie, DVD, book, amazon, web, service, client, automated, free, software, He, Shiming, He Shiming

Proxy Firewall 1.0.4.253

Proxy Firewall is an automatic proxy selector that will simply and easily manage proxy connections for you. Proxy Firewall does all of the work. When using Proxy Firewall there is no need for you to configure your Internet programs to use a proxy, just answer Proxy Firewall's questions when asked.

See also: rotate, http, socks, proxycheck, security, anonymity, privacy, service, proxy, server, free

Magic Calendar Maker 2.7

Magic Calendar Maker is a very easy-to-use utility for creating and printing calendars for one month. The user only has to select the month and year for which he or she wants the calendar. The starting day of a week can also be chosen (Sunday or Monday). Weekends can be colored in different color. All the rest is done by the program automatically! The output is a HTML or PDF calendar that can be printed out from a web browser or Adobe Reader.

See also: calendar, create, make, print, easy, month, year, magic, project, one, page, desk, download, winfiles, best, super, utility, utilities, great, help, helpful, computer, windows, pdf, html, application, tool, tools, creator