AccessAble Help Desk Pro Edition 2.55

A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.

See also: help desk, computer inventory, web enabled help desk, support requests, customer support

Problem Solved 4.6

Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost.

See also: customer support, Web enabled help desk, Help Desk, inventory

ProvideSupport: Live Chat for Website 3.2.4

Website chat and monitoring solution for online support enabling proactive chat invitation, push pages, call transfer, canned answers, chat session logs, SSL encrypted chats, visitor's geo location, referrer and more. Browser-based and Windows operator client. Fully customizable chat window to fit your website design. No plug-ins or software installation required on customer's side. Easy to setup, easy to use. Fully functional 10-day free trial.

See also: live customer support, live help desk application, helpdesk, livesupport, livehelp, livechat, live assistance, live support live help chat software, live chat software, customer service software, visitor monitoring, website, web site, push web pages

Akeni Help Desk Assistant Enterprise IM 1.0

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software.

See also: email, notification, conference, chat, web chat, instant messaging, live sales, business im, corporate im, enterprise im, help desk, live support, live help, server, network, akeni

MGCS 2005

MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..

See also: web based support, Generic customer support, help desk, pocket pc

VersaSRS Help Desk 3.2.2

versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. Adaptable to a diverse range of workflow settings, versaSRS Help Desk combines a browser-based interface with a database back-end.

See also: Support, Self Help, Issue Tracking, Contact Centre, Call Centre, browser based, thin client, web based, Service, Issue, Incident, Service Request, Help Desk, Case Management, Issue Management, CRM

Boldcenter Operator Client .NET 4.13

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.

See also: web statistics, web stats, ticket, helpdesk, help desk, email manager, email management, email, contact manager, contacts, contact, chat, live support, live help, live chat, sales, support, webmaster, customers, customer, crm, software, web log, web logs, hit counter

Help Desk for IIS 2.0

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient.

See also: web-based help desk, web based, web-based, helpdesk, help desk, support desk, web-based helpdesk

Qasper Business Organizer 1.0.2509.19115

Qasper Free Personal is our full-featured, free, single-user version of Qasper's powerful, on-demand Workgroup CRM and and Business Information Organizer software (www.Qasper.com). Full of creative and unique features, Qasper empowers you, your workgroups and your business to organize, centralize, manage and visualize your personal and business information. A dozen or more integrated modules provide you with all the functions needed.

See also: crm, help desk, business information, personal organizer, contact manager, help desk, office, personal information manager, PIM, project manager, outlook, contact manager, business organizer, on demand, web based, hosted crm, online contact manager, sales manager

Skymol Communicator Live Chat Software 1.0

Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Text Chat. On-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time connection between an agent and a web site visitor. Included voice mail.

See also: live chat, customer support, live help, online sales, live support, help desk, helpdesk software, CRM, call center, voice, video, web based, voice mail, video mail

Polar Help Desk 4.1

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

See also: web based help desk, help desk, helpdesk, technical support, help desk software, helpdesk software, trouble ticket, customer support software, computer technical support, helpdesk system, customer support software, online technical support

help desk software - sitehelpdesk 7.2

Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools.

See also: helpdesk software, help desk software, helpdesk, software, CRM, ITSM, ITIL, customer support, web based

CI Discovery Network Inventory 3.0.214

Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to enforce software license compliance, IT troubleshooting and asset management. On-board reporting tools, search, HotFix dectection, Product (License) Keys, audit scheduling feature and more.

See also: help desk software, network inventory software, network management software, software license compliance, IT troubleshooting, pc auditing software, asset management software, pc inventory software, network auditing software

Call Centre 1.0.2

Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive.

See also: help desk support software, desk support software, support desk software, help desk application, help desk, service desk, help desk software, software help desk

BridgeTrak Help Desk Software 7.0 Build 153

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.

See also: software, help desk software, help, desk, software, trouble, ticket, bug, software, tracking

awContactMgr 1.0

awContactMgr lets you manage personalized information about people. This includes the ability to track the following: Contact, Events, Lists, Codes, Notes. The application allows you to edit and browse these. Features include -Searchable view of contacts and events, -Create list of contacts as XML or CSV, -Multiple contacts for a person, -Drop down selections, -Help files.

See also: web enabled, dynamic web application, contact manager, groupware, zib1L35

logonmypc 3.6

LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at LogOnMyPC.com.

See also: remote email access, VPN alternative, VNC, remote help, customer support, online help, pcanywhere alternative, pc anywhere, PC remote control software, file transfer pass through firewall, web service, free download software, gotomypc alternative

Desktop Authority 7.05

Desktop Authority reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.

See also: help desk, remote access, desktop management, desktop administration, network administration, password, share desktop, remote pc

Jitbit HelpDesk 1.5

Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.

See also: track, base, knowledge, support, service, customer, desk, help, ticket, issue

Excel Add Hyperlinks Software 7.0

Change regular cells to blue underlined links to web addresses and email addresses in multiple MS Excel files. Excel files can be automatically backed up before changes are made. Excel 2000 or higher required.

See also: add, adding, set, link, hyper, links, removal, removing, deleting, delete, blue, underline, underlined, email, html, htm, multiple, hyper-links, formatting, format, disable, linked, linking, hyperlinking, hyperlinked, deactivate, objects, hidden disabling, entire, column, row, range, spreadsheet, web, www, page, e-mail, address, addresses, worksheet, workbooks, worksheets, all, many, multiple, mass, exporting, importing, export, import, convert, converting, turning off, automatic, auto, automatically, turn, once, losing, cell, contents, sheet, excell, xls, microsoft, ms, 2000, 2003, 2007, same time, help, paragraph, completely, whole column, internet, sites, websites, bulk, help, hyper-link, hyper links, prevent, stop, end, kill, change, changing, text, leaving, leave, font, color, blue, bold, large, small, macro, deactivating, spreadsheets, automated, menu, properties, edit, open, batch